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Home >> Ford >> 2009 >> Flex Limited, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1538 (Information System & Entertainment System) >> Diagnostic Tests >> Information & Entertainment System >> Symptom Chart

Symptom Chart

WARNING: This page is about a different car, the 2009 Mercury Grand Marquis and 2009 Ford Crown Victoria. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart

Condition Possible Sources Action
  • The audio unit is inoperative/does not operate correctly
  • Fuse
  • Wiring, terminals or connectors
  • Audio unit
  • The audio unit does not operate correctly - the display is blank
  • Audio unit
  • REMOVE the audio unit and SEND it to an authorized audio system repair facility. REFER to Audio Unit . TEST the system for normal operation after the repair.
  • The CD changer is inoperative/does not operate correctly
  • Audio unit
  • REMOVE the audio unit and SEND it to an authorized audio system repair facility. REFER to Audio Unit . TEST the system for normal operation after the repair.
  • Poor reception
  • Noise suppression equipment
  • Antenna
  • Antenna connections
  • Antenna cable
  • Charging system
  • Ignition system
  • Audio unit
  • Continuous seek/scan in AM/FM
  • Noise suppression equipment
  • Antenna
  • Antenna connections
  • Antenna cable
  • Charging system
  • Ignition system
  • Audio unit
  • Poor quality/distorted/no sound from one or more speakers (not all speakers)
  • Wiring, terminals or connectors
  • Speaker
  • Audio unit
  • Poor quality/distorted/no sound from all speakers
  • Audio unit
  • CHECK circuit 1000 (RD/BK) for voltage with the key in any position except START.
    • If voltage is present, REPAIR the circuit. TEST the system for normal operation.
  • The steering wheel controls are inoperative/do not operate correctly
  • Wiring, terminals or connectors
  • Clockspring
  • Steering wheel controls
  • Audio unit
  • The subwoofer is inoperative/does not operate correctly
  • Fuse
  • Wiring, terminals or connectors
  • Subwoofer amplifier
  • Audio unit