Symptom Chart

WARNING: This page is about a different car, the 2009 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart

Condition	Possible Sources	Action
A single power window is inoperative - driver front	Fuse Circuitry Window control switch Window motor Smart junction box (SJB)	Go to Pinpoint Test A .
A single power window is inoperative - passenger front	Fuse(s) Circuitry Passenger window control switch Driver window control switch Window motor SJB	Go to Pinpoint Test B .
All power windows are inoperative	Fuse(s) Circuitry Accessory delay relay SJB	Go to Pinpoint Test H .
A single power window is inoperative - rear quarter	Fuse Circuitry Rear window control switch Rear window motor(s)	Go to Pinpoint Test C .
The one-touch up/down feature is inoperative	Fuse Circuitry Window control switch Window motor SJB	If driver window, go to Pinpoint Test A . If passenger window, go to Pinpoint Test B .
The defrost system is inoperative	Fuse Circuitry Heated rear window relay Heating ventilation air conditioning (HVAC) Heated rear window grid	Go to Pinpoint Test D .
The defrost system will not shut off automatically	Circuitry Heated rear window relay HVAC	Go to Pinpoint Test E .
The short drop windows do not operate correctly	Circuitry Driver window motor Passenger window motor Door ajar switch Window motor not initialized	Go to Pinpoint Test F .
The delayed accessory is inoperative	Fuse(s) Circuitry Accessory delay relay SJB	Go to Pinpoint Test H .
The delayed accessory does not turn off	Circuitry Accessory delay relay SJB	Go to Pinpoint Test I .
Bounce-back occurring	Door window glass out of adjustment	ADJUST the door window glass.
	Door window glass weatherstrip worn	INSTALL a new door window glass weatherstrip.
	Obstruction in the window channel	REMOVE the obstruction from the window channel. DE-INITIALIZE the door window motor by disconnecting the battery with the door window motor in operation, then INITIALIZE the door window motor. REFER to Window Motor Initialization .
The one-touch up feature is inoperative	Door window motor not initialized Window control switch	DE-INITIALIZE the door window motor by disconnecting the battery with the door window motor in operation, then INITIALIZE the door window motor. REFER to Window Motor Initialization . If the one-touch up feature is still inoperative, INSTALL a new power window control switch.
The convertible top drop function is inoperative/does not operate correctly	Window motor Circuitry SJB	Go to Pinpoint Test G .