Inspection and Verification
WARNING: This page is about a different car, the 2009 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Exterior mirror
- Exterior mirror cover
- Interior rear view mirror
- Smart junction box (SJB) fuse(s):
- 4 (5A)
- 7 (10A)
- SJB
- Exterior mirror control switch
- Exterior mirror motor
- Exterior mirror
- Interior auto-dimming rear view mirror
- Loose or corroded connections
- Wiring harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
- If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no communication with the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the SJB.
- Carry out the network test.
- If the scan tool responds with no communication from one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record the continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
- If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) DTC Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
- If no DTCs related to the concern are retrieved, go to Symptom Chart - Rear View Mirrors or Go to Symptom Chart - Noise, Vibration and Harshness (NVH) .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
SMART JUNCTION BOX (SJB) DTC CHART
| DTC | Description | Action |
|---|---|---|
| B2567 | Reverse Mirror Output Circuit Failure | Go to Pinpoint Test D . |
| B2568 | Reverse Mirror Output Circuit Short to Ground | Go to Pinpoint Test D . |
| All other DTCs | - | Refer to MULTIFUNCTION ELECTRONIC MODULES . |