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Home >> Ford >> 2009 >> Flex Limited, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1349 (Information Center) >> Diagnostic Tests >> Instrument Cluster (IC), Message Center and Warning Chimes >> Symptom Charts

Symptom Charts

WARNING: This page is about a different car, the 2008 Mercury Sable, 2008 Ford Taurus X, and 2008 Ford Taurus. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart - Instrument Cluster (IC)

Condition Possible Sources Action
  • No communication with the instrument cluster (IC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • Instrument cluster (IC)
  • No communication with the smart junction box (SJB)
  • Fuse(s)
  • Wiring, terminals or connectors
  • SJB
  • The instrument cluster (IC) is inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • Instrument cluster (IC)
  • Incorrect fuel gauge indication - front wheel drive (FWD) sedan
  • Wiring, terminals or connectors
  • Fuel pump module
  • Fuel level sensor card
  • Fuel tank
  • Instrument cluster (IC)
  • Incorrect fuel gauge indication - wagon or all wheel drive (AWD) sedan
  • Wiring, terminals or connectors
  • Fuel tank transfer tube
  • Fuel pump module
  • Fuel level sensor
  • Fuel level sensor card
  • Fuel tank
  • Fuel lines
  • Instrument cluster (IC)
  • The temperature gauge is inoperative
  • PCM concern
  • Instrument cluster (IC)
  • Incorrect temperature gauge indication
  • PCM concern
  • Cylinder head temperature (CHT) sensor
  • Instrument cluster (IC)
  • The speedometer is inoperative
  • PCM concern
  • Instrument cluster (IC)
  • Incorrect speedometer indication
  • PCM
  • Instrument cluster (IC)
  • The odometer is inoperative
  • PCM concern
  • Instrument cluster (IC)
  • The tachometer is inoperative
  • PCM concern
  • Instrument cluster (IC)
  • Incorrect tachometer indication
  • PCM concern
  • Instrument cluster (IC)
  • The low oil pressure warning indicator is never/always on
  • Wiring, terminals or connectors
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • Instrument cluster (IC)
  • The low fuel warning indicator is never/always on
  • Instrument cluster (IC)
  • The charging system warning indicator is never/always on
  • Charging system concern
  • PCM
  • Instrument cluster (IC)
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch (part of the master cylinder)
  • SJB
  • Instrument cluster (IC)
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch (part of the master cylinder)
  • ABS concern
  • SJB
  • Instrument cluster (IC)
  • The ABS warning indicator is never/always on
  • ABS module
  • Instrument cluster (IC)
  • The malfunction indicator lamp (MIL) is never/always on
  • PCM
  • Instrument cluster (IC)
  • The safety belt warning indicator never/always on
  • Restraints control module (RCM)
  • Instrument cluster (IC)
  • The anti-theft indicator is never/always on
  • Passive anti-theft system (PATS) concern
  • Instrument cluster (IC)
  • The air bag warning indicator is never/always on
  • RCM
  • Instrument cluster (IC)
  • The LH/RH turn or high beam indicator is never/always on
  • Turn signal concern
  • High beam concern
  • SJB
  • Instrument cluster (IC)
  • The traction assist indicator is never/always on
  • Traction assist concern
  • ABS module
  • Instrument cluster (IC)
  • The speed control indicator is never/always on
  • PCM
  • Instrument cluster (IC)
  • The powertrain malfunction (wrench) warning indicator is never/always on
  • Electronic throttle concern
  • Transmission concern
  • All wheel drive (AWD) concern
  • Instrument cluster (IC)
  • The check fuel cap indicator is never/always on
  • PCM
  • Instrument cluster (IC)
  • The O/D OFF indicator is never/always on
  • Overdrive (O/D) concern
  • PCM
  • Instrument cluster (IC)
  • The tire pressure monitoring system (TPMS) warning indicator is never/always on
  • TPMS concern
  • SJB
  • Instrument cluster (IC)
Symptom Chart - Information And Message Center

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Message center switch (part of the steering wheel audio control)
  • Instrument cluster (IC)
  • The message center display is blank
  • Instrument cluster (IC)
  • Not all segments of the display illuminate
  • Instrument cluster (IC)
  • The compass is inoperative
  • Fuse
  • Wiring, terminals or connectors
  • Compass module
  • The compass is inaccurate
  • Zone setting
  • Calibration
  • Compass sensor module
  • The RESET FOR ZONE, ZONE XX RESET = CHANGE, RESET FOR CALIBRATION or CIRCLE SLOWLY TO CALIBRATE message is inoperative/always on
  • Compass calibration and zone setting incomplete
 
  • Instrument cluster (IC) configuration
  • Instrument cluster (IC)
  • VERIFY the instrument cluster (IC) is configured for compass.
  • If the instrument cluster (IC) is correctly configured, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The CALIBRATION COMPLETED message is inoperative
  • Compass calibration incomplete
  • Compass sensor module
  • The distance to empty (DTE)/average fuel economy is inoperative
  • Instrument cluster (IC)
  • CHECK the operation of the speedometer, the odometer, and the fuel gauge.
    • If the speedometer, odometer, and fuel gauge operate correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The FUEL LEVEL LOW or XXX MILES/KM TO E FUEL LEVEL LOW warning is inoperative
  • Fuel gauge
  • Instrument cluster (IC)
  • VERIFY that the fuel gauge operates correctly and that there is less than approximately 3 gallons of fuel in the tank.
      NOTE: The miles to empty warning only displays at 80 km (50 miles) to empty which is equal to approximately 3-5 gallons of fuel remaining. This is a learned strategy based on fuel economy and changes from its default setting.
    • If the fuel gauge operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The WASHER FLUID LEVEL LOW display does not operate correctly
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • Instrument cluster (IC)
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Instrument cluster (IC)
  • Smart junction box (SJB)
  • CHECK the operation of the brake warning indicator.
    • If the brake warning indicator does not operate correctly, go to Pinpoint Test N  (brake warning indictor never on) or Go to Pinpoint Test O  (brake warning indicator always on).
    • If the brake warning indicator operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The DRIVER, PASSENGER, REAR LEFT, REAR RIGHT DOOR AJAR or LIFTGATE warning is inoperative/always on
  • Interior lighting concern
  • Instrument cluster (IC)
  • The CHECK CHARGING SYSTEM warning is inoperative/always on
  • Instrument cluster (IC)
  • VERIFY that the charging warning indicator operates correctly.
    • If the charging warning indicator does not operate correctly, go to Pinpoint Test M .
    • If the charging warning indicator operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The LOW TIRE PRESSURE, TIRE PRESSURE SENSOR FAULT or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • SJB
  • Instrument cluster (IC)
  • VERIFY that the tire pressure monitoring system (TPMS) warning indicator operates correctly.
    • If the TPMS reconfigurable telltale indicator does not operate correctly, go to Pinpoint Test AA .
    • If the TPMS warning indicator operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The TRAIN RIGHT FRONT, LEFT FRONT, RIGHT REAR, LEFT REAR, INNER LEFT REAR, SPARE TIRE or TIRES NOT TRAINED-REPEAT message is inoperative/always on
  • Tire training
  • If the TPMS message is always on, CARRY out the tire pressure monitoring system (TPMS) sensor training. REFER to WHEELS AND TIRES article.
 
  • SJB
  • Instrument cluster (IC)
  • If the TPMS message is never displayed, OBSERVE the operation of the TPMS warning indicator.
    • If the TPMS warning indicator does not operate correctly, go to Pinpoint Test AA .
    • If the TPMS warning indicator operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The TRAINING COMPLETE message is inoperative
  • SJB
  • Instrument cluster (IC)
  • OBSERVE the operation of the TPMS warning indicator.
    • If the TPMS warning indicator does not operate correctly, go to Pinpoint Test AA .
    • If the TPMS warning indicator operates correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The OIL CHANGE REQUIRED or XXX% OIL LIFE CHANGE SOON display does not operate correctly
  • Oil life start value setting
  • VERIFY that the oil life start value is set according to the customer preferences. Advise the customer that the OIL CHANGE REQUIRED and XXX% OIL LIFE CHANGE SOON is determined by the oil life start value. REFER to Message Center Configuration .
 
  • Instrument cluster (IC)
    NOTE: The oil life display is calculated by mileage and time (12,000 km [7,500 miles]/6 months).
  • CHECK the operation of the speedometer gauge and the odometer display.
    • If the gauges operate correctly, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
Symptom Chart - Warning Chimes

Condition Possible Sources Action
  • No communication with the instrument cluster (IC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • Instrument cluster (IC)
  • No communication with the smart junction box (SJB)
  • Fuse(s)
  • Wiring, terminals or connectors
  • SJB
  • All the chimes are inoperative
  • Instrument cluster (IC)
  • The chime sounds when the driver door is ajar (no key in ignition and headlamps off)
  • Wiring, terminals or connectors
  • Key-in-ignition switch (part of the ignition switch)
  • SJB
  • The key-in-ignition warning chime is inoperative
  • Wiring, terminals or connectors
  • Key-in-ignition switch (part of the ignition switch)
  • SJB
  • Instrument cluster (IC)
  • The headlamps on warning chime is inoperative
  • Door ajar indication
  • SJB
  • Instrument cluster (IC)
  • The safety belt warning chime does not operate correctly
  • Safety belt warning indication concern
  • Instrument cluster (IC)
  • The Belt-Minder® feature does not operate correctly
  • Belt-Minder® deactivated
  • Safety belt warning indication concern
  • Speedometer concern
  • Instrument cluster (IC)
  • The air bag secondary warning chime is inoperative/has activated
  • Instrument cluster (IC)
  • RETRIEVE the recorded instrument cluster (IC) DTCs from the continuous and on-demand self-tests.
    • If the instrument cluster (IC) DTC B1868 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC B1868 is recorded.
    • If the instrument cluster (IC) DTC B1868 is present, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
  • The message center warning chime is inoperative
  • Instrument cluster (IC)
  • VERIFY that the door ajar chime sounds when the door is first opened and that as new warning messages display, the warning chime sounds.
    • If the door ajar chime does not sound when the door is first opened and when new warning messages display, INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
    • If the door ajar chime sounds when the door is first opened or when new warning messages display, the system is operating correctly at this time. The message center warning chime only sounds when the message center detects new warning messages.
  • The parking brake warning chime is inoperative
  • Brake warning indication
  • Instrument cluster (IC)
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