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Home >> Ford >> 2009 >> Flex Limited, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1337 (Body Panel System - Body Closures) >> Diagnostic Tests >> Power Liftgate >> Symptom Chart

Symptom Chart

WARNING: This page is about a different car, the 2008 Mercury Sable, 2008 Ford Taurus X, and 2008 Ford Taurus. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart

Condition Possible Sources Action
  • The power liftgate is inoperative - does not open or close
  • Liftgate assist cylinders
  • Fuse(s)
  • Circuitry
  • Liftgate motor/clutch assembly
  • Liftgate position sensor
  • Power liftgate latch
  • Liftgate/Trunk Module (LTM)
  • Power liftgate rod
  • The power liftgate is inoperative from an individual switch
  • Circuitry
  • Power liftgate control switch (instrument panel)
  • Power liftgate close switch (quarter trim panel)
  • Exterior handle switch
  • LTM
  • The power liftgate does not operate from the remote transmitter
  • Batteries
  • Remote transmitter programming
  • Remote transmitter
  • Smart Junction Box (SJB)
  • The power liftgate does not operate correctly - stops in secondary latch position (does not pull into primary latch position)
  • Circuitry
  • Power liftgate latch
  • LTM
  • Mechanical binding
  • Power liftgate rod
  • TURN the power liftgate OFF (disable) from the message center and manually operate the liftgate. If no mechanical binding exists, go to Pinpoint Test C . If mechanical binding does exist, REFER to Liftgate .
  • The power liftgate stops during power open operation
  • The vehicle was started or taken out of PARK during a power open operation
  • Mechanical binding
  • INITIALIZE the power liftgate. REFER to Power Liftgate Initialization . If condition still exists, manually CLOSE the liftgate to the primary latch position and OPEN the liftgate, using the exterior handle or liftgate control switch with the vehicle in PARK and the ignition in the ON position. If mechanical binding does exist, REFER to Liftgate .
  • The power liftgate stops and chimes at the full open position
  • The power liftgate lost its full open position due to a mechanical repair (hinge adjustment, liftgate striker adjustment, motor or power liftgate rod assembly adjusted or repaired)
  • The power liftgate does not operate correctly - reverses during the power close operation
  • Circuitry
  • Power liftgate latch
  • Position sensor
  • LTM
  • Power liftgate rod
  • Pinch strips
  • Mechanical binding
  • The power liftgate chime is inoperative
  • Circuitry
  • Power liftgate motor
  • LTM
  • The power liftgate has excessive noise during operation
  • Alignment
  • CHECK the liftgate alignment. REFER to Liftgate .
 
  • Mechanical binding
  • TURN the power liftgate OFF (disable) from the message center and manually operate the liftgate. If mechanical binding does exist, REFER to Liftgate .
  • The power liftgate does not operate correctly - pinch strip does not stop/reverse the liftgate
  • Circuitry
  • Pinch strip
  • LTM
  • The power liftgate does not power close (power open OK)
  • Initialization
 
  • Circuitry
  • Pinch strip
  • Power liftgate latch
  • LTM
  • Mechanical binding
  • TURN the power liftgate OFF (disable) from the message center and manually operate the liftgate. If no mechanical binding exists, go to Pinpoint Test G . If mechanical binding does exist, REFER to Liftgate .
  • The power liftgate does not operate correctly - closes (with a continuous chime) immediately after a power open
  • Excessive weight on the liftgate (for example, bike rack or snow and ice)
  • Power liftgate full open position not learned correctly during power liftgate initialization procedure
  • Liftgate assist cylinders
  • LTM
  • The power liftgate does not power open (power close OK)
  • Circuitry
  • Power liftgate latch
  • Mechanical binding
  • LTM
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