Inspection and Verification
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage:VISUAL INSPECTION CHART
Mechanical Electrical - Refrigerator
- Battery Junction Box (BJB) fuse 15 (15A)
- Smart Junction Box (SJB) fuse 34 (5A)
- Refrigerator
- Refrigerator relay
- Refrigerator switch
- Loose or corroded connections
- Wiring harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the concern is not visually evident, verify the symptom and GO to SYMPTOM CHART .