Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
The wipers are inoperative - windshield	Fuse(s) Multifunction switch Front wiper relay Windshield wiper motor Circuitry	Go To PINPOINT TEST A .
The wipers are inoperative - rear window	Fuse(s) Multifunction switch Rear wiper relay Circuitry Rear window wiper motor	Go To PINPOINT TEST B .
The wipers stay on continuously - windshield	Circuitry Multifunction switch Windshield wiper motor Front wiper relay	Go To PINPOINT TEST C .
The wipers stay on continuously - rear window	Circuitry Multifunction switch Rear window wiper motor	Go To PINPOINT TEST D .
The high/low wiper speeds do not operate correctly - windshield	Circuitry Multifunction switch Windshield wiper motor	Go To PINPOINT TEST E .
The intermittent wiper speed does not operate correctly - rear window	Circuitry Multifunction switch Rear window wiper motor	Go To PINPOINT TEST F .
The intermittent wiper speed does not operate correctly - windshield	Circuitry Multifunction switch Windshield wiper motor	Go To PINPOINT TEST G .
The wash and wipe function is inoperative - windshield	Washer pump Windshield wiper motor	If the washer pump is inoperative, Go To PINPOINT TEST H . If the washer pump is operative, INSTALL a new windshield wiper motor. TEST the system for normal operation.
The wash and wipe function is inoperative - rear window	Multifunction switch Circuitry Washer pump Rear window wiper motor	If the washer pump is inoperative, Go To PINPOINT TEST H . If the washer pump is operative, INSTALL a new rear wiper motor. TEST the system for normal operation.
The washer pump is inoperative	Circuitry Washer pump Multifunction switch Windshield wiper motor Rear window wiper motor Blocked washer hose	Go To PINPOINT TEST H .
The wipers will not park at the correct position - windshield	Damaged wiper mounting arm and pivot shaft	REPLACE the wiper mounting arm and pivot shaft. REFER to WIPER MOUNTING ARM AND PIVOT SHAFT .
	Windshield wiper motor	If the wipers immediately stop on the windshield as soon as they are turned off, INSTALL a new windshield wiper motor.
	Pivot arm adjustment	ADJUST the pivot arms, REFER to WIPER BLADE AND PIVOT ARM ADJUSTMENT - WINDSHIELD .
The headlamps do not illuminate when the wipers are on	Circuitry Windshield wiper motor Smart Junction Box (SJB)	Go To PINPOINT TEST I .
Washer fluid level concerns	Wiring, terminals or connectors Washer fluid level switch Instrument Cluster (IC)	GO to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .