Symptom Chart

Condition	Possible Sources	Action
No communication with the Smart junction box (SJB)	Fuse(s) Wiring, terminals or connectors SJB	REFER to MODULE COMMUNICATIONS NETWORK article.
The control illumination is inoperative - all hardwired illumination	Wiring, terminals or connectors SJB	Go to Pinpoint Test A .
The instrument panel illumination does not dim	Wiring, terminals or connectors Instrument panel dimmer switch SJB	Go to Pinpoint Test B .
The control illumination is always on - all hardwired illumination	Wiring, terminals or connectors SJB	Go to Pinpoint Test C .
All network controlled illumination does not dim	Medium Speed Controller Area Network (MS-CAN) SJB	CARRY OUT the network test. If the scan tool responds with no communication to any module on the MS-CAN network, REFER to MODULE COMMUNICATIONS NETWORK article. If the scan tool communicates with the modules on the MS-CAN network, INSTALL a new SJB. REFER to MULTIFUNCTION ELECTRONIC MODULES article. TEST the system for normal operation.
The instrument cluster (IC) illumination is inoperative	Wiring, terminals or connectors IC	INSTALL a new IC. REFER to INSTRUMENT CLUSTER (IC), MESSAGE CENTER, AND WARNING CHIMES article. TEST the system for normal operation.
The audio control module (ACM) unit illumination is inoperative	ACM	CHECK for ACM DTCs. CORRECT any DTCs if present. If no DTCs are present, REMOVE the ACM. REFER to INFORMATION AND ENTERTAINMENT SYSTEMS article. SEND it to an authorized repair facility. TEST the system for normal operation after the repair.
The window control switch illumination is inoperative	Window control switch	CHECK the operation of the power windows. If the power windows operate correctly, INSTALL a new window control switch. REFER to GLASS, FRAMES AND MECHANISMS article. TEST the system for normal operation. If the power windows do not operate correctly, REFER to GLASS, FRAMES AND MECHANISMS article.
One or more smart junction box (SJB) controlled illumination source(s) is inoperative	Wiring, terminals or connectors Illuminated component Clockspring Speed control switch SJB	Go to Pinpoint Test D .