Symptom Chart

Condition	Possible Sources	Action
No communication with the LH power sliding door module	Fuse(s) Circuitry LH PSD module SJB	Go to Pinpoint Test A .
No communication with the RH power sliding door module	Fuse(s) Circuitry RH PSD module SJB	Go to Pinpoint Test B .
No communication with the smart junction box (SJB)	Fuse(s) Circuitry SJB	REFER to MODULE COMMUNICATIONS NETWORK article for communication network diagnosis.
The power sliding door is inoperative - no DTCs are retrieved (RH side)	Fuse(s) Low battery voltage RH PSD drive assembly actuator Circuitry RH PSD module BEC SJB	Go to Pinpoint Test T .
The power sliding door is inoperative - no diagnostic trouble codes (DTCs) are retrieved (LH side)	Fuse(s) Low battery voltage LH side PSD drive assembly actuator Circuitry LH PSD module BEC SJB	Go to Pinpoint Test U .
The power sliding door is inoperative from an individual switch - no diagnostic trouble codes (DTCs) are retrieved	Overhead console switch PSD B-pillar switch Circuitry LH PSD module RH PSD module SJB	Go to Pinpoint Test V .
The Left power sliding door operates with the fuel door open	Fuel door interlock switch Circuitry LH PSD module	Go to Pinpoint Test W .
The power sliding door operates from the B-pillar switch or manual activation (power assist) with the overhead console switch in the OFF position	Overhead console switch Circuitry LH PSD module RH PSD module	Go to Pinpoint Test X .
The power sliding door will not power open from an interior door handle release	Child safety lock Interior door handle and remote control assembly Overhead console on/off switch	CHECK the child safety lock operation. CHECK the interior door handle operation and remote control assembly. REFER to HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS article. RETRIEVE PSD module diagnostic trouble codes (DTCs) and Go to appropriate DTC index.
Power sliding door does not operate correctly - unintended door reversal	PSD adjustment Obstacle Circuitry PSD C-pillar ajar switch	Go to Pinpoint Test O .
Power sliding door does not operate correctly - latched in secondary position parked	PSD adjustment Circuitry C-pillar ajar switch	Go to Pinpoint Test Q .
Power sliding door does not operate correctly - opens by itself no command	PSD detent switch	Go to Pinpoint Test M .
	PSD B-pillar switch	Go to Pinpoint Test H .
	Overhead console switch	Go to Pinpoint Test I .
Power sliding door does not operate correctly - stops in mid-travel	PSD position sensor	Go to Pinpoint Test E .
Power sliding door does not operate correctly - jerks back open from closing direction/opens approximately 4 inches and stops	PSD position sensor PSD module	Go to Pinpoint Test F .
Noises from the power sliding door	PSD adjustment	VERIFY PSD adjustment. REFER to Sliding Door Alignment .