Inspection and Verification
NOTE:
The ignition switch must be cycled from OFF to RUN to enable the switched system power (SSP) feature.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Power window regulator
- Window run weatherstrip
- Door window glass
- Quarter window glass
- Bussed electrical center (BEC) relay:
- Rear window defrost relay
- BEC fuses:
- 6 (30A)
- 10 (30A)
- 13 (40A)
- Smart junction box (SJB) relays:
- Accessory delay relay 1
- Accessory delay relay 2
- SJB fuses:
- 5 (20A)
- 14 (5A)
- Window control switch
- Window motor
- Quarter window motor
- Rear window defrost relay
- Rear window defrost switch
- Rear window defrost grid
- Loose, corroded connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
- If the scan tool does not communicate with the VCM:
- Check the VCM connection to the vehicle.
- Check the scan tool connection to the VCM.
- Refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
- If the scan tool does not communicate with the vehicle:
- Verify the ignition key is in the ON position.
- Verify the scan tool operation with a known good vehicle.
- Refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the smart junction box (SJB).
- Carry out the network test.
- If the scan tool responds with no communication from one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
- If the network test passes, retrieve and record the continuous memory diagnostic trouble codes (DTCs).
- Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
- If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
- If no DTCs related to the concern are retrieved, go to Symptom Chart .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE (DTC) CHART
| DTC | Description | Source | Action |
|---|---|---|---|
| B1342 | ECU is Defective | SJB | INSTALL a new SJB. REFER to MODULE COMMUNICATIONS NETWORK article. |
| B1345 | Heated Backlite Window Input Circuit Short to Ground | SJB | Go to Pinpoint Test F . |
| B1348 | Heated Backlite Relay Circuit Open | SJB | Go to Pinpoint Test F . |
| B1349 | Heated Backlite Relay Circuit Short to Battery (Coil) | SJB | Go to Pinpoint Test F . |
| B1475 | Accessory Delay Relay 1 Short to Battery | SJB | Go to Pinpoint Test H . |
| B2052 | Accessory Delay Relay 1 Output Failure | SJB | Go to Pinpoint Test I . |
| B2053 | Accessory Delay Relay 2 Output Failure | SJB | Go to Pinpoint Test B . |
| B2054 | Accessory Delay Relay 2 Short to Battery | SJB | Go to Pinpoint Test B . |
| B2060 | Heated Backlight Indicator Circuit Failure | SJB | Go to Pinpoint Test F . |
| B2061 | Heated Backlight Indicator Circuit Short to Ground | SJB | Go to Pinpoint Test F . |
For a complete list of SJB DTCs, refer to MODULE COMMUNICATIONS NETWORK article.