Symptom Chart

WARNING: This page is about a different car, the 2005 Mercury Montego, 2005 Ford Freestyle, and 2005 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
No communication with the smart junction box (SJB)	Circuitry. SJB.	REFER to MULTIFUNCTION ELECTRONIC MODULES .
The windshield wipers are inoperative	Smart junction box (SJB) fuse. Battery junction box (BJB) fuses. Wiper switch. Wiper high current relay. Windshield wiper motor and module. Circuitry. SJB.	GO to PINPOINT TEST A .
The rear wiper is inoperative	Wiper switch. Ignition switch. Circuitry. Rear window wiper motor.	GO to PINPOINT TEST B .
The wipers stay on continuously	Wiper switch. Circuitry. Windshield wiper motor.	GO to PINPOINT TEST C .
The rear wiper stays on continuously	Rear window wiper motor. Wiper switch. Circuitry.	GO to PINPOINT TEST D .
The high/low wiper speeds do not operate correctly (intermittent wiper mode OK)	Wiper switch. Circuitry. Windshield wiper motor.	GO to PINPOINT TEST E .
The intermittent wiper speed does not operate correctly (high/low speeds OK)	Wiper switch. Circuitry. Windshield wiper motor.	GO to PINPOINT TEST F .
The rear window wiper does not operate correctly	Wiper switch. Circuitry. Rear window wiper motor.	GO to PINPOINT TEST G .
The windshield wipers do not operate correctly in the MIST position	Wiper switch. Circuitry. Windshield wiper motor.	GO to PINPOINT TEST H .
The rear wiper wash and wipe function does not operate (Freestyle only)	Wiper switch. Circuitry. Rear window wiper motor. Washer pump.	GO to PINPOINT TEST I .
The washer pump is inoperative	Washer pump. Wiper switch. Windshield wiper motor. Rear window wiper motor (Freestyle only). Circuitry.	GO to PINPOINT TEST J .