Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
No communication with the generic electronic module (GEM)	Fuse(s) Circuitry GEM	REFER to MULTIFUNCTION ELECTRONIC MODULES .
A single/more than one door lock is inoperative	Fuse Circuitry Door latch(es) Generic electronic module (GEM)	GO to PINPOINT TEST A .
The liftgate is inoperative - 3 door	Fuse(s) Circuitry Liftgate/luggage compartment lid latch Liftgate/luggage compartment lid release switch Generic electronic module (GEM)	GO to PINPOINT TEST B .
All door locks are inoperative from one switch - door lock cylinder	Fuse(s) Circuitry Front door latch Generic electronic module (GEM)	GO to PINPOINT TEST C .
All door locks are inoperative from one switch	Fuse(s) Circuitry Door lock control switch	GO to PINPOINT TEST D .
The doors do not lock/unlock using the remote keyless entry (RKE) transmitter	Generic electronic module (GEM) external antenna RKE transmitter RKE transmitter battery RKE transmitter programming Aftermarket system High power devices TV/radio transmission towers GEM	GO to PINPOINT TEST E .
The liftgate/luggage compartment lid release is inoperative using the remote keyless entry (RKE) transmitter	RKE transmitter Generic electronic module (GEM)	GO to PINPOINT TEST F .
Panic feature is inoperative/does not operate correctly	Remote keyless entry (RKE) transmitter Generic electronic module (GEM)	GO to PINPOINT TEST G .
The remote keyless entry (RKE) transmitter is out of synchronization	RKE transmitter button pressed a substantial amount of times while outside the range of the vehicle RKE transmitter Generic electronic module (GEM)	GO to PINPOINT TEST H .
The remote keyless entry (RKE) transmitter has poor range performance	Generic electronic module (GEM) external antenna Aftermarket system High power devices TV/radio transmission towers RKE transmitter GEM	GO to PINPOINT TEST I .
The autolock does not operate correctly	Circuitry Generic electronic module (GEM)	GO to PINPOINT TEST J .
The liftgate/luggage compartment lid is inoperative - 5-door/sedan/wagon	Fuse Circuitry Liftgate/luggage compartment lid latch Liftgate/luggage compartment lid release switch Liftgate/luggage compartment lid relay Generic electronic module (GEM)	GO to PINPOINT TEST K .
The ignition key is hard to turn	Key Ignition lock cylinder Ignition switch rod Ignition switch	REFER to STEERING COLUMN SWITCHES .