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Pinpoint Test C: A Single Window Is Inoperative - Front And Rear Power Windows - Passenger Window

NOTE: Make sure the rear window control switch cut-off is not in operation.
  1. C1 CHECK FOR IGNITION VOLTAGE TO THE INOPERATIVE WINDOW CONTROL SWITCH 
    • Key in ON position.
    • Does the inoperative window control switch LED illuminate? 

    Yes  : GO to  C2.

    No  : GO to  C3.

  2. C2 CHECK THE INOPERATIVE WINDOW FOR OPERATION FROM THE DRIVER WINDOW CONTROL SWITCH 
    • Operate the driver window control switch.
    • Does the inoperative window operate correctly? 

    Yes  : VERIFY the customer concern.

    No  : GO to  C5.

  3. C3 CHECK CIRCUITS 31-LH31 (BK) AND 31-LH36 (BK) FOR AN OPEN 
    • Key in OFF position.
    • Disconnect: Inoperative Window Control Switch C604, C701 or C801.
    • Measure the resistance between the inoperative window control switch, harness side and ground as follows:
      CONNECTOR REFERENCE

      Window control switch Connector - Pin Circuit
      Front passenger C604-4 31-LH31 (BK)
      LH rear passenger C701-4 31-LH36 (BK)
      RH rear passenger C801-4 31-LH36 (BK)
      Fig 1: Checking Circuits 31-LH31 (BK) And 31-LH36 (BK) For Open
      G04654444Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 

    Yes  : For front passenger window, VERIFY the CJB fuse 55 (25A) is OK. IF OK, REPAIR circuit 15-AJ18 (GN/OG). TEST the system for normal operation. For rear passenger window(s), GO to  C4.

    No  : REPAIR the circuit in question. TEST the system for normal operation.

  4. C4 CHECK THE VOLTAGE AT THE INOPERATIVE WINDOW CONTROL SWITCH 
    • Disconnect: Driver Window Control Switch C504a.
    • Key in ON position.
    • Measure the voltage between the driver window control switch C504a-2, circuit 15-AJ10 (GN/OG), harness side and ground.
      Fig 2: Checking Voltage At Inoperative Window Control Switch
      G04654445Courtesy of FORD MOTOR CO.
    • Is the voltage greater than 10 volts? 

    Yes  : REPAIR circuit 15S-AJ32 (GN/RD). TEST the system for normal operation.

    No  : VERIFY the CJB fuse 54 (25A) is OK. If OK, REPAIR the circuit. TEST the system for normal operation.

  5. C5 CHECK FOR CONTINUITY BETWEEN THE INOPERATIVE WINDOW CONTROL SWITCH MOTOR UP CIRCUIT AND GROUND 
    • Key in OFF position.
    • Disconnect: Inoperative Window Control Switch C604, C701 or C801.
    • Measure the resistance between the inoperative window control switch, harness side and ground as follows:
      CONNECTOR REFERENCE

      Window control switch Connector - Pin Circuit
      Front passenger C604-6 33-AJ18 (YE/VT)
      LH rear passenger C701-6 33-AJ32 (YE/BU)
      RH rear passenger C801-6 33-AJ32 (YE/BU)
      Fig 3: Checking Continuity Between Inoperative Window Control Switch Motor Up Circuit And Ground
      G04654446Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 

    Yes  : GO to  C6.

    No  : REPAIR the circuit in question. TEST the system for normal operation.

  6. C6 CHECK FOR CONTINUITY BETWEEN THE INOPERATIVE WINDOW CONTROL SWITCH MOTOR DOWN CIRCUIT AND GROUND 
    • Measure the resistance between the inoperative window control switch, harness side and ground as follows:
      CONNECTOR REFERENCE

      Window control switch Connector - Pin Circuit
      Front passenger C604-3 32-AJ18 (WH/VT)
      LH rear passenger C701-3 32-AJ32 (WH/BU)
      RH rear passenger C801-3 32-AJ32 (WH/BU)
      Fig 4: Checking Continuity Between Inoperative Window Control Switch Motor Down Circuit And Ground
      G04654447Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 

    Yes  : GO to  C7.

    No  : REPAIR the circuit in question. TEST the system for normal operation.

  7. C7 CHECK FOR CONTINUITY BETWEEN THE PASSENGER WINDOW CONTROL SWITCH AND THE PASSANGER WINDOW REGULATOR MOTOR 
    • Disconnect: Inoperative Passenger Window Regulator Motor C623, C703 or C803.
    • Measure the resistance between the inoperative window control switch, harness side and the inoperative passenger window regulator motor, harness side as follows:
      CONNECTOR REFERENCE

      Location Window control switch connector-pin Window regulator motor connector-pin Circuit
      Front passenger up C604-1 C623-1 33-AJ17 (YE/VT)
      Front passenger down C604-7 C623-2 32-AJ17 (WH/VT)
      LH rear passenger up C701-1 C703-1 33-AJ31 (YE/RD)
      LH rear passenger down C701-7 C703-2 32-AJ31 (WH/RD)
      RH rear passenger up C801-1 C803-1 33-AJ31 (YE/RD)
      RH rear passenger down C801-7 C803-2 32-AJ31 (WH/RD)
    • Is the resistance less than 5 ohms? 

    Yes  : INSTALL a new door window regulator motor. REFER to WINDOW REGULATOR AND MOTOR - FRONT DOOR  or WINDOW REGULATOR AND MOTOR - REAR DOOR  in this article. TEST the system for normal operation.

    No  : REPAIR the circuit in question. TEST the system for normal operation.