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Pinpoint Test A: The Instrument Cluster Is Inoperative

WARNING: This page is about a different car, the 2007 Lincoln Mark LT and 2007 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
  1. A1 CHECK THE INSTRUMENT CLUSTER VOLTAGE SUPPLY 
    • Key in OFF position.
    • Disconnect: Instrument Cluster C220a
    • Disconnect: Instrument Cluster C220b
    • Key in ON position.
    • Measure the voltage between the instrument cluster, harness side and ground as follows:
      Connector/Pin Circuit
      C220a-5 1003 (GY/YE)
      C220b-9 3049 (BK/LG)
      C220b-16 640 (RD/YE)
      C220b-17 489 (PK/BK)
    • Fig 1: Checking Instrument Cluster Voltage Supply
      GF0004437Courtesy of FORD MOTOR CO.
    • Are the voltages greater than 10 volts? 
    1. YES  : Go to  A2.
    2. NO  : VERIFY the CJB fuses 1 (10A), 15 (5A), 21 (15A), and 27 (5A) are OK. If OK, REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  2. A2 CHECK CIRCUITS 57 (BK) AND 875 (BK/LB) FOR AN OPEN 
    • Key in OFF position.
    • Measure the resistance between the instrument cluster C220b-18, circuit 875 (BK/LB), harness side and ground; and between the instrument cluster C220a-17, circuit 57 (BK), harness side and ground.
    • Fig 2: Checking Circuits 57 (BK) And 875 (BK/LB) For An Open
      GF0004438Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms? 
    1. YES  : Go to  A3.
    2. NO  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  3. A3 CHECK FOR CORRECT INSTRUMENT CLUSTER OPERATION 
    • Disconnect all the instrument cluster connectors.
    • Check for:
      • corrosion
      • damaged pins
      • pushed-out pins
    • Connect all the instrument cluster connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    1. YES  : INSTALL a new instrument cluster. REFER to Instrument Cluster (IC)  in this article. TEST the system for normal operation.
    2. NO  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.