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Pinpoint Test C: A Single Power Window Is Inoperative - Front And Rear Power Windows - Passenger Power Window

NOTE: Make sure the rear window switch cut-off is not in operation.
  1. C1 CHECK FOR IGNITION VOLTAGE TO THE INOPERATIVE WINDOW CONTROL SWITCH 
    • Key in ON position.
    • Does the inoperative window control switch LED illuminate? 
      • Yes  : Go to  C2.
      • No  : Go to  C3.
  2. C2 CHECK THE INOPERATIVE WINDOW FOR OPERATION FROM THE DRIVER WINDOW CONTROL SWITCH 
    • Operate the driver window control switch.
    • Does the inoperative window operate correctly? 
      • Yes  : VERIFY the customer concern.
      • No  : Go to  C5.
  3. C3 CHECK THE INOPERATIVE WINDOW CONTROL SWITCH GROUND CIRCUIT 
    • Key in OFF position.
    • Disconnect: Inoperative Window Control Switch.
    • Measure the resistance between:
      • The inoperative front passenger window control switch C604 pin 4, circuit 31-LH31 (BK), harness side and ground.
      • The inoperative left-hand rear passenger window control switch, C701 pin 4, circuit 31-LH36 (BK), harness side and ground.
      • The inoperative right-hand rear passenger window control switch, C801 pin 4, circuit 31-LH36 (BK), harness side and ground.
      Fig 1: Checking Inoperative Window Control Switch Ground Circuit
      G03952835Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
      • Yes  : Go to  C4.
      • No  : REPAIR the circuit. TEST the system for normal operation.
  4. C4 CHECK THE VOLTAGE AT THE INOPERATIVE WINDOW CONTROL SWITCH 
    • Key in ON position.
    • Measure the voltage between:
      • The inoperative front passenger window control switch C604 pin 2, circuit 15-AJ18 (GN/WH), harness side and ground.
      • The inoperative left-hand rear passenger window control switch C701 pin 2, circuit 15S-AJ32 (GN/RD), harness side and ground.
      • The inoperative right-hand rear passenger window control switch C801 pin 2, circuit 15S-AJ32 (GN/RD), harness side and ground.
      Fig 2: Checking Voltage At Inoperative Window Control Switch
      G03952836Courtesy of FORD MOTOR CO.
    • Is the voltage greater than 10 volts? 
      • Yes  : VERIFY the customer concern.
      • No  : REPAIR the circuit. TEST the system for normal operation.
  5. C5 CHECK FOR CONTINUITY BETWEEN THE INOPERATIVE WINDOW CONTROL SWITCH MOTOR UP CIRCUIT AND GROUND 
    • Key in OFF position.
    • Disconnect: Inoperative Window Control Switch.
    • Measure the resistance between:
      • The inoperative front passenger window control switch C604 pin 6, circuit 33-AJ18 (YE/VT), harness side and ground.
      • The inoperative left-hand rear passenger window control switch C701 pin 6, circuit 33-AJ32 (YE/BU), harness side and ground.
      • The inoperative right-hand rear passenger window control switch C801 pin 6, circuit 33-AJ32 (YE/BU), harness side and ground.
      Fig 3: Checking For Continuity Between Inoperative Window Control Switch Motor Up Circuit And Ground
      G03952837Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
      • Yes  : Go to  C6.
      • No  : REPAIR the circuit. TEST the system for normal operation.
  6. C6 CHECK FOR CONTINUITY BETWEEN THE INOPERATIVE WINDOW CONTROL SWITCH MOTOR DOWN CIRCUIT AND GROUND 
    • Measure the resistance between:
      • The inoperative front passenger window control switch C604 pin 3, circuit 32-AJ18 (WH/VT), harness side and ground.
      • The inoperative left-hand rear passenger window control switch C701 pin 3, circuit 32-AJ32 (WH/BU), harness side and ground.
      • The inoperative right-hand rear passenger window control switch C801 pin 3, circuit 32-AJ32 (WH/BU), harness side and ground.
      Fig 4: Checking For Continuity Between Inoperative Window Control Switch Motor Down Circuit And Ground
      G03952838Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
      • Yes  : Go to  C7.
      • No  : REPAIR the circuit. TEST the system for normal operation.
  7. C7 CHECK FOR CONTINUITY BETWEEN THE PASSENGER WINDOW CONTROL SWITCH AND THE PASSENGER WINDOW REGULATOR MOTOR 
    • Disconnect: Inoperative Passenger Window Regulator Motor.
    • Measure the resistance between:
      • The inoperative front passenger window control switch C604 pin 1, circuit 33-AJ17 (YE/VT), harness side and the passenger window regulator motor C623 pin 1, circuit 33-AJ17 (YE/VT), harness side.
      • The inoperative left-hand rear passenger window control switch C701 pin 1, circuit 33-AJ31 (YE/RD), harness side and the passenger window regulator motor C703 pin 1, circuit 33-AJ31 (YE/RD), harness side.
      • The inoperative right-hand rear passenger window control switch C801 pin 1, circuit 33-AJ31 (YE/RD), harness side and the passenger window regulator motor C803 pin 1, circuit 33-AJ31 (YE/RD), harness side.
      Fig 5: Checking For Continuity Between Passenger Window Control Switch And Passenger Window Regulator Motor
      G03952839Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
      • Yes  : Go to  C8.
      • No  : REPAIR the circuit. TEST the system for normal operation.
  8. C8 CHECK FOR CONTINUITY BETWEEN THE PASSENGER WINDOW CONTROL SWITCH AND THE PASSENGER WINDOW REGULATOR MOTOR 
    • Measure the resistance between:
      • the inoperative front passenger window control switch C604 pin 7, circuit 32-AJ17 (WH/VT), harness side and the passenger window regulator motor C623 pin 2, circuit 32-AJ17 (WH/VT), harness side.
      • the inoperative left-hand rear passenger window control switch C701 pin 7, circuit 32-AJ31 (WH/RD), harness side and the passenger window regulator motor C703 pin 2, circuit 32-AJ31 (WH/RD), harness side.
      • the inoperative right-hand rear passenger window control switch C801 pin 7, circuit 32-AJ31 (WH/RD), harness side and the passenger window regulator motor C803 pin 2, circuit 32-AJ31 (WH/RD), harness side.
      Fig 6: Checking For Continuity Between Passenger Window Control Switch And Passenger Window Regulator Motor
      G03952840Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
      • Yes  : INSTALL a new door window regulator motor. REFER to DOOR WINDOW REGULATOR MOTOR . TEST the system for normal operation.
      • No  : REPAIR the circuit. TEST the system for normal operation.