Pinpoint Test M: The Instrument Cluster Does Not Respond To The Diagnostic Tool

WARNING: This page is about a different car, the 2006 Mercury Mariner and 2006 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

WARNING: The traction battery and charging system contains high voltage components and wiring. High voltage insulated safety gloves and a face shield must be worn when carrying out any diagnostics on this vehicle. Failure to follow these instructions may result in severe personal injury or death.

CAUTION: Use the correct probe adaptor(s) when making measurements. Failure to use the correct probe adaptor(s) may damage the connector.

M1 CHECK THE HIGH SPEED CAN CIRCUITS BETWEEN THE INSTRUMENT CLUSTER AND THE DLC FOR AN OPEN
- Key in OFF position.
- Depower the supplemental restraint system (SRS). Refer to SUPPLEMENTAL RESTRAINT SYSTEM .
- Disconnect: Instrument Cluster C220.
- Measure the resistance between the instrument cluster C220-12, circuit 1908 (WH), harness side and the DLC C251-6, circuit 1908 (WH), harness side; and between the instrument cluster C220-13, circuit 1909 (BK), harness side and the DLC C251-14, circuit 1909 (BK), harness side.
  
  Fig 1: Checking High Speed CAN Circuits Between Instrument Cluster And DLC For An Open
  Courtesy of FORD MOTOR CO.
- Are the resistances less than 5 ohms?
Yes : GO to M2.

No : REPAIR the circuit in question. CONNECT the instrument cluster C220. REPOWER the SRS. REFER to SUPPLEMENTAL RESTRAINT SYSTEM . CARRY OUT the diagnostic tool data link test.
M2 CHECK THE MEDIUM SPEED CAN CIRCUITS BETWEEN THE INSTRUMENT CLUSTER AND THE DLC FOR AN OPEN
- Measure the resistance between the instrument cluster C220-14, circuit 1847 (WH/OG), harness side and the DLC C251-3, circuit 1847 (WH/OG), harness side; and between the instrument cluster C220-15, circuit 1848 (PK/OG), harness side and the DLC C251-11, circuit 1848 (PK/OG), harness side.
  
  Fig 2: Checking Medium Speed CAN Circuits Between Instrument Cluster And DLC For An Open
  Courtesy of FORD MOTOR CO.
- Are the resistances less than 5 ohms?
Yes : GO to M3.

No : REPAIR the circuit in question. CONNECT the instrument cluster C220. REPOWER the SRS. REFER to SUPPLEMENTAL RESTRAINT SYSTEM . CARRY OUT the diagnostic tool data link test.
M3 CHECK FOR CORRECT INSTRUMENT CLUSTER OPERATION
- Disconnect all the instrument cluster connectors.
- Check for:
  - corrosion
  - pushed-out pins
- Connect all the instrument cluster connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes : To DIAGNOSE the high speed CAN. GO to PINPOINT TEST P .

To DIAGNOSE the medium speed CAN. GO to PINPOINT TEST O .

No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. REPOWER the SRS. REFER to SUPPLEMENTAL RESTRAINT SYSTEM . CLEAR the DTCs. REPEAT the self-test. CARRY OUT the diagnostic tool data link test.