Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup, 2012 Ford F550 Super Duty, 2012 Ford F450 Super Duty, and 2012 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: This service information only applies to vehicles equipped with one-touch up windows. Vehicles equipped with one-touch up windows can be identified by the presence an AUTO position on the RH front window control switch. For vehicles not equipped with one-touch up windows, REFER to GLASS, FRAMES AND MECHANISMS - WITHOUT WINDOW ONE-TOUCH UP .

SYMPTOM CHART

Condition	Possible Sources	Action
A single power window is inoperative - power sliding window	Circuit breaker Wiring, terminals or connectors Overhead console switch Power sliding window motor	GO to PINPOINT TEST A .
All power windows are inoperative	Fuse Accessory delay relay Wiring, terminals or connectors Window control switch	GO to PINPOINT TEST B .
All passenger windows are inoperative - LH and RH rear, Crew Cab	Wiring, terminals or connectors Window control switch	GO to PINPOINT TEST K .
A single power window is inoperative - LH front	Fuse Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST C .
A single power window is inoperative - RH front	Fuse Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST D .
A single power window is inoperative - LH or RH rear	Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST E .
The one-touch up/down feature is inoperative	Power window motor not initialized Battery power was lost while power window motor was operating Window control switch Power window motor	GO to PINPOINT TEST J .
The delayed accessory is inoperative	Wiring, terminals or connectors Accessory delay relay Body Control Module (BCM)	GO to PINPOINT TEST F .
The delayed accessory relay does not turn off	Wiring, terminals or connectors Accessory delay relay BCM	GO to PINPOINT TEST G .
The global open function is inoperative/does not operate correctly	Power window motor(s) not initialized RKE transmitters Wiring, terminals or connectors BCM	GO to PINPOINT TEST H .
The defrost system is inoperative/does not operate correctly	Fuse(s) Rear window defrost relay Wiring, terminals or connectors Rear window defrost grid HVAC module	GO to PINPOINT TEST I .