Inspection and Verification
WARNING: This page is about a different car, the 2011 Ford Pickup, 2011 Ford F550 Super Duty, 2011 Ford F450 Super Duty, and 2011 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Multifunction switch
- Ignition switch
- Key efforts
- Steering column shrouds
- Battery Junction Box (BJB) fuse(s):
- 45 (10A)
- 56 (20A)
- 89 (40A)
- Body Control Module (BCM) fuse(s):
- 24 (15A)
- 26 (5A)
- 28 (15A)
- Circuit Deactivation Ignition Module (CDIM)
- Instrument Panel Cluster (IPC)
- Steering Column Control Module (SCCM)
- Passive Anti-Theft System (PATS) module
- Wiring, terminals or connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).NOTE: Make sure to use the latest scan tool software release.
- If the scan tool does not communicate with the VCM
:NOTE: The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM .
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM .
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK , The PCM Does Not Respond To The Scan Tool, to diagnose no response from the PCM.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the BCM and the CDIM .
- If the DTCs retrieved are related to the concern, refer to the BODY CONTROL MODULE (BCM) DTC CHART , the CIRCUIT DEACTIVATION IGNITION MODULE (CDIM) DTC CHART or the SCCM DTC Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULE .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .