Inspection and Verification
WARNING: This page is about a different car, the 2003 Mercury Sable and 2003 Ford Taurus. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern by operating the multifunction or ignition switch.
- Visually inspect for obvious signs of mechanical and electrical damage; refer to the following chart:
- If the concern remains after the inspection, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel, and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.
- If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool manual.
- Carry out the DATA LINK DIAGNOSTIC TEST. If the diagnostic tool responds with:
- CKT914, CKT915 or CKT70 = ALL ECUS NO RESP/NOT EQUIP, refer to MODULE COMMUNICATIONS NETWORK .
- NO RESP/NOT EQUIP for generic electronic module (GEM), refer to MULTIFUNCTION ELECTRONIC MODULE .
- SYSTEM PASSED, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out self-test diagnostics for the GEM.
- If the DTCs retrieved are related to the concern, go to GEM Diagnostic Trouble Code (DTC) Index to continue diagnostics.
- If no DTCs related to the concern are retrieved, proceed to the SYMPTOM CHART to continue diagnostics.