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Engagement Concerns: Harsh Reverse

WARNING: This page is about a different car, the 2011 Ford Pickup, 2011 Ford F550 Super Duty, 2011 Ford F450 Super Duty, and 2011 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
ENGAGEMENT CONCERNS - HARSH REVERSE

Possible Component Reference/Action
203 - ROUTINE 
Powertrain Control System   
  • PCM (gasoline engines), Transmission Control Module (TCM) (diesel engines), external vehicle harness, transmission internal harness, Shift Solenoid B (SSB) or Shift Solenoid D (SSD)
  • CARRY OUT the Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER) self-test. For gasoline engines GO to PINPOINT TEST A . For diesel engines GO to PINPOINT TEST F . REPAIR as required. CLEAR the DTCs. TEST the vehicle system for normal operation.
Main Control   
  • Defective direct (3, 5, R) clutch or low/reverse (1, R) clutch regulator valve
  • Defective direct (3, 5, R) clutch or low/reverse (1, R) clutch latch valve
Driveline   
  • Engine driveline looseness in the driveshaft, U-joints or the engine mounts
  • REPAIR as required.