Inspection and Verification
WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for the following obvious signs of mechanical and electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Exterior mirror
- Exterior mirror glass
- Battery Junction Box (BJB) fuse 1 (15A)
- Smart Junction Box (SJB) fuse 12 (7.5A)
- Exterior mirror control switch
- Exterior mirror motor
- Exterior mirror glass
- Loose or corroded connections
- Wiring harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the concern is not visually evident, GO to SYMPTOM CHART - EXTERIOR MIRRORS or GO to SYMPTOM CHART - NVH .