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Symptom Table

WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TABLE

Condition Possible Sources Action
  • All power windows are inoperative - MKZ
  • Accessory delay relay
  • All passenger power windows are inoperative - MKZ, LH and RH rear
  • Circuit breaker
  • Circuitry
  • LH front window control switch
  • Smart Junction Box (SJB)
  • All power windows are inoperative - Fusion, Milan
  • Accessory delay relay
  • Circuit breaker
  • Circuitry
  • Window control switch
  • All passenger power windows are inoperative - Fusion, Milan
  • Circuitry
  • Window control switch
  • A single power window is inoperative - MKZ, LH front
  • Fuse
  • Circuitry
  • LH front window control switch
  • LF power window motor
  • SJB 
  • A single power window is inoperative - Fusion, Milan, LH front
  • Circuitry
  • LH front window control switch
  • LF power window motor
  • SJB 
  • A single power window is inoperative - MKZ, RH front
  • Fuse
  • Circuitry
  • LH or RH front window control switch
  • RH front power window motor
  • A single power window is inoperative - MKZ, LH or RH rear
  • Fuse
  • Circuitry
  • LH or RH front window control switch
  • LH or RH rear power window motor
  • A single power window is inoperative - Fusion, Milan, RH front, LH or RH rear
  • Circuitry
  • LH or RH front window control switch
  • LH or RH rear window control switch
  • RH front, LH or RH rear power window motor
  • The one-touch up/down feature is inoperative
    NOTE: For Fusion/Milan, only the LH front window is equipped with the one-touch up/down feature.
  • Circuitry
  • LH or RH front power window motor
  • LH or RH front window control switch
  • LH or RH front motor not initialized
  • Battery power was lost while LH or RH front window was operating
  • The global open function is inoperative/does not operate correctly - MKZ
  • Remote Keyless Entry (RKE) transmitters
  • Circuitry
  • SJB 
  • Door window motor(s) not initialized
  • The defrost system is inoperative - MKZ
  • Fuse(s)
  • Rear window defrost relay
  • Circuitry
  • Rear window defrost grid
  • Antenna module
  • HVAC module
  • Front Controls Interface Module (FCIM)
  • The defrost system will not shut off automatically - MKZ
  • Rear window defrost relay
  • Circuitry
  • HVAC module
  • The defrost system is inoperative - Fusion, Milan
  • Fuse(s)
  • Rear window defrost relay
  • Circuitry
  • Rear window defrost grid
  • HVAC module
  • FCIM  (if equipped with navigation system)
  • The defrost system will not shut off automatically - Fusion, Milan
  • Rear window defrost relay
  • Circuitry
  • HVAC module
  • The delayed accessory is inoperative
  • Circuit breaker
  • Accessory delay relay
  • Circuitry
  • SJB 
  • The delayed accessory does not turn off
  • Accessory delay relay
  • Circuitry
  • SJB 
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