Inspection and Verification
WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Window regulator assembly
- Window glass
- Rear window defrost grid
- Smart junction box (SJB) fuse(s):
- 4 (10A)
- 15 (30A)
- Battery junction box (BJB) fuse(s):
- 1 (25A)
- 19 (40A)
- 23 (40A)
- Accessory delay relay
- Window motor
- Window control switch
- Circuitry
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
- If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK article. No power to the scan tool, to diagnose no communication with the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the smart junction box (SJB).
- Carry out the network test.
- If the scan tool responds with no communication from one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
- If the network test passes, retrieve and record the continuous memory diagnostic trouble codes (DTCs).
- Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
- If the DTCs retrieved are related to the concern, go to the SJB Diagnostic Trouble Code (DTC) Index. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
- If no DTCs related to the concern are retrieved, go to Symptom Chart .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE (DTC) INDEX
| DTC | Description | Source | Action |
|---|---|---|---|
| B1302 | Accessory Delay Relay Coil Circuit Failure | SJB | Go to Pinpoint Test I . |
| B1304 | Accessory Delay Relay Coil Circuit Short To Battery | SJB | If the accessory delay is always on, go to Pinpoint Test H . If the accessory delay is inoperative, go to Pinpoint Test I . |
| B1345 | Rear Defrost Switch/Circuit Short to Ground | SJB | Go to Pinpoint Test F . |
| B1347 | Rear Defrost Relay Coil Circuit Failure | SJB | If the rear window does not defrost, go to Pinpoint Test F . If the rear window defrost does not turn off, go to Pinpoint Test G . |
| B1349 | Rear Defrost Relay Coil Circuit Short to Battery | SJB | Go to Pinpoint Test F . |
For a complete list of SJB DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.