Principles of Operation: Ratcheting
WARNING: This page is about a different car, the 2004 Ford Pickup, 2004 Ford F550 Super Duty, 2004 Ford F450 Super Duty, 2004 Ford Excursion, and 2004 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
If a "ratcheting" noise is found especially over road bumps and potholes, suspect the needle bearing that supports the inboard end of the axle constant shaft within the hub/bearing assembly. Eliminate this as a cause before servicing the hub lock. Wear at this bearing can set up vibration, which may be heard as ratcheting, while a seized bearing can bind the shaft, forcing it to rotate in 4X2.