Determine Customer Concern

WARNING: This page is about a different car, the 2004 Ford Pickup, 2004 Ford F550 Super Duty, 2004 Ford F450 Super Duty, 2004 Ford Excursion, and 2004 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Some transmission conditions can cause engine concerns. An electronic pressure control short circuit can cause engine misfiring. The torque converter clutch not disengaging will stall the engine.

Determine customer concerns relative to vehicle use and dependent driving conditions, paying attention to the following items:

Hot or cold vehicle operating temperature.
Hot or cold ambient temperatures.
Type of terrain.
Vehicle loaded/unloaded.
City/highway driving.
Upshift.
Downshift.
Coasting.
Engagement.
Noise/vibration - check for dependencies, either rpm dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent, or temperature dependent.
Vehicles equipped with power take-off (PTO), the PTO must be turned off. For a description of PTO operation, refer to Power Take-Off (PTO) .