Preliminary Inspection

WARNING: This page is about a different car, the 2004 Ford Pickup, 2004 Ford F550 Super Duty, 2004 Ford F450 Super Duty, 2004 Ford Excursion, and 2004 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customer's concern.
Check the fluid level and condition.
Verify the concern by operating the vehicle.
Check for non-factory add-on items.
Check shift linkages for correct adjustment.
Check TSBs and OASIS messages for the concern.