Inspection and Verification
WARNING: This page is about a different car, the 2004 Mercury Mountaineer and 2004 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Latches
- Battery junction box (BJB) fuse(s):
- 2 (30A)
- 16 (15A)
- 22 (20A)
- 29 (60A)
- Central junction box (CJB) fuse 20 (5A)
- Circuitry
- Relays
- Remote transmitter
- Keyless entry keypad
- Vehicle security module
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the diagnostic tool to the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- Check that the program card is correctly installed.
- Check the connections to the vehicle.
- Check the ignition switch position.
- If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
- Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- CAN or UBP circuits fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
- No response/not equipped for vehicle security module, refer to MODULE COMMUNICATIONS NETWORK .
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out the self-test diagnostics for the vehicle security module.
- If the DTCs retrieved are related to the concern, go to the VEHICLE SECURITY MODULE DIAGNOSTIC TROUBLE CODE (DTC) INDEX to continue diagnostics.
- If DTCs are retrieved that are not found in the following VEHICLE SECURITY MODULE DIAGNOSTIC TROUBLE CODE (DTC) INDEX , refer to the Master Vehicle Security Module Diagnostic Trouble Code (DTC) Index in MODULE COMMUNICATIONS NETWORK .
- If no DTCs related to the concern are retrieved, proceed to the Symptom Chart to continue diagnostics.