Inspection and Verification
WARNING: This page is about a different car, the 2004 Mercury Monterey and 2004 Ford Freestar. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
The ignition switch must be cycled from OFF to RUN to enable the switched system power (SSP feature.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART - GLASS, FRAMES AND MECHANISMS
Mechanical Electrical - Power window regulator
- Window run weatherstrip
- Door window glass
- Quarter window glass
- Bussed electrical center (BEC) relay:
- Rear window defrost relay
- BEC fuses:
- 6(30A)
- 10 (30A)
- 13(40A)
- Smart junction box (SJB) relays:
- Accessory delay relay 1
- Accessory delay relay 2
- SJB fuses:
- 5(20A)
- 14 (5A)
- Window control switch
- Window motor
- Quarter window motor
- Rear window defrost relay
- Rear window defrost switch
- Rear window defrost grid
- Loose, corroded connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the diagnostic tool to the data link connector and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.
- If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
- Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- SCP or ISO circuit fault; all electronic control units no response / not equipped, Refer to MODULE COMMUNICATIONS NETWORK .
- No response/ not equipped for SJB, Refer to MODULE COMMUNICATIONS NETWORK .
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out self-test diagnostics for the SJB.
- If the SJB DTCs retrieved are related to the concern, go to SMART JUNCTION BOX (SJB) DTC INDEX - GLASS, FRAMES AND MECHANISMS .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART - GLASS, FRAMES AND MECHANISMS to continue the diagnosis.
SMART JUNCTION BOX (SJB) DTC INDEX - GLASS, FRAMES AND MECHANISMS
| DTC | Description | Source | Action |
|---|---|---|---|
| B1342 | ECU is Defective | SJB | INSTALL a new SJB. Refer to MODULE COMMUNICATIONS NETWORK . |
| B1345 | Heated Backlite Window Input Circuit Short to Ground | SJB | Go To PINPOINT TEST AM . |
| B1348 | Heated Backlite Relay Circuit Open | SJB | Go To PINPOINT TEST AM . |
| B1349 | Heated Backlite Relay Circuit Short to Battery (Coil) | SJB | Go To PINPOINT TEST AM . |
| B1475 | Accessory Delay Relay 1 Short to Battery | SJB | Go To PINPOINT TEST AO . |
| B2052 | Accessory Delay Relay 1 Output Failure | SJB | Go To PINPOINT TEST AP . |
| B2053 | Accessory Delay Relay 2 Output Failure | SJB | Go To PINPOINT TEST AI . |
| B2054 | Accessory Delay Relay 2 Short to Battery | SJB | Go To PINPOINT TEST AI . |
For a complete list of SJB DTCs, Refer to MODULE COMMUNICATIONS NETWORK .