Preliminary Inspection

WARNING: This page is about a different car, the 2002 Ford RV Cutaway, 2002 Ford Econoline, 2002 Ford E550 Super Duty, 2002 Ford E450 Super Duty, and 2002 Ford Cutaway. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customer's concern.
Check the fluid level and condition.
Verify the concern by operating the vehicle.
Check for non-factory add-on items.
Check shift linkages for correct adjustment.
Check TSBs and OASIS messages for the concern.