Medium Speed Controller Area Network (MS-CAN)
WARNING: This page is about a different car, the 2011 Mercury Milan, 2011 Lincoln MKZ, and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
This vehicle utilizes a communication system called a Medium Speed Controller Area Network (MS-CAN). When diagnosing the memory seat, heated seats or climate controlled seats, use a Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool with the latest software update with the capability of communicating over the MS-CAN bus.