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Symptom Chart - Satellite Radio

WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
SATELLITE RADIO SYMPTOM CHART

Condition Possible Sources Action
  • The satellite radio display is inoperative
  • Communication network concern
  • Front Display Interface Module (FDIM) (vehicles without navigation)
  • Audio Control Module (ACM) (vehicles with navigation)
  • Poor reception
  • Obstructions to the antenna line of sight
  • Satellite radio antenna
  • Satellite radio antenna cable
  • ACM  (vehicles with internal satellite radio receiver)
  • Continuous seek/scan
  • No channel found in the selected category
  • Obstructions to the antenna line of sight
  • Satellite radio antenna
  • Satellite radio antenna cable
  • ACM  (vehicles with internal satellite radio receiver)
  • Poor sound quality/no sound while in satellite radio mode - all other functions operate correctly
  • Satellite radio antenna
  • Satellite radio antenna cable
  • Accessory Protocol Interface Module (APIM) (if equipped)
  • ACM 
  • The satellite radio is inoperative/does not operate correctly
  • Subscription status
  • Satellite radio system concern
  • ACM