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Home >> Ford >> 2000 >> Contour SE, 2.5 L, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 2466 (Wiper System & Washer System) >> Diagnosis And Testing >> Wipers and Washers >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Windshield washer hoses
    • Wiper linkage
    • Multifunction switch
    • Battery Junction Box (BJB) fuse 10 (30A)
    • Smart Junction Box (SJB) fuses:
      • 19 (25A)
      • 43 (10A)
      • 45 (5A)
    • Circuitry
    • Windshield wiper motor
    • Rear wiper motor
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: The windshield wiper motor does not communicate on the network. The windshield wiper motor provides wiper on/off status directly to the SJB  .
    NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    5. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC  are provided to the VCM  .
  5. If the scan tool does not communicate with the VCM: 
    • check the VCM  connection to the vehicle.
    • check the scan tool connection to the VCM  .
    • refer to PINPOINT TEST W: NO POWER TO THE SCAN TOOL , No Power To The Scan Tool, to diagnose no power to the scan tool.
  6. If the scan tool does not communicate with the vehicle:
  7. Carry out the network test.
    • If the scan tool responds with no communication from one or more modules, refer to PINPOINT TESTS .
    • If the network test passes, retrieve and record the Continuous Memory Diagnostic Trouble Codes (CMDTCs).
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the SJB  .
  9. If the DTCs retrieved are related to the concern, go to the SMART JUNCTION BOX (SJB) DTC CHART . For all other DTCs, refer to DIAGNOSTIC TROUBLE CODE (DTC) CHART .
  10. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART - WIPERS AND WASHERS .
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