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Home >> Ford >> 2000 >> Contour SE, 2.5 L, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 2440 (Steering Column Switches) >> Diagnosis And Testing >> Steering Column Switches >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Ignition key
    • Ignition switch
    • Multifunction switch
    • Steering column shrouds
    • Ignition lock cylinder
    • Steering column lock module
    • Audio Control Module (ACM)
    • Park detection switch (part of the selector lever)
    • Battery Junction Box (BJB) fuse 35 (10A)
    • Smart Junction Box (SJB) fuse 27 (20A)
    • SJB 
    • Wiring, terminals or connectors
    • Ignition switch
    • Starter relay
    • PCM
    • One-Touch Integrated Start (OTIS) diode
    NOTE: For multifunction switch concerns, refer to one of the following articles:
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    5. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC  are provided to the VCM  .
  5. If the scan tool does not communicate with the VCM: 
    • check the VCM  connection to the vehicle.
    • check the scan tool connection to the VCM  .
    • refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
  6. If the scan tool does not communicate with the vehicle:
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to DIAGNOSIS AND TESTING .
    • If the network test passes, retrieve and record Continuous Memory Diagnostic Trouble Codes (CMDTCs).
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the SJB  .
  9. If the DTCs retrieved are related to the concern, go to the SMART JUNCTION BOX (SJB) DTC CHART . For all other DTCs, refer to DIAGNOSTIC TROUBLE CODE (DTC) CHART .
  10. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
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