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Home >> Ford >> 2000 >> Contour SE, 2.5 L, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 2351 (Seat System - Seats) >> Diagnosis And Testing >> Seats >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical and electrical damage.
    VISUAL INSPECTION TABLE

    Mechanical Electrical
    • Switch(es)
    • Seat tracks obstructed or damaged
    • Lumbar assembly damaged
    • Recliner assembly damaged (backrest frame)
    • Thermo-Electric Device (TED) assembly filter dirty (cushion or backrest)
    • Battery Junction Box (BJB) fuse(s):
      • 12 (30A MKZ) (climate controlled seats)
      • 31 (30A) (passenger power seat)
      • 32 (30A) (driver power seat or driver memory seat)
    • Smart Junction Box (SJB) fuse(s):
      • 12 (7.5A) (driver memory seat)
      • 18 (20A Fusion and Milan) (heated seat module)
      • 35 (10A Fusion and Milan) (heated seat module)
    • Wiring harness
    • Loose or corroded connections
    • Seat control switch(es)
    • Power seat motor (seat track)
    • Memory SET switch
    • Seat cushion heater
    • Seat backrest heater
    • Lumbar control switch
    • Power lumbar motor
    • TED  assembly (cushion or backrest)
    • Power recliner motor
    • Driver Door Module (DDM)
    • Driver Seat Module (DSM)
    • Dual Climate Controlled Seat Module (DCSM)
    • Front Controls Interface Module (FCIM)
    • Heated seat module
    • HVAC module
    NOTE: The Smart Junction Box (SJB) may also be identified as the Generic Electronic Module (GEM).
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is with the power seat (non-memory seat) or heated seat and the cause is not visually evident, verify the symptom and GO to SYMPTOM TABLE .
  5. If the concern is with the memory seat or climate controlled seat and the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    NOTE: Make sure to use the latest scan tool software release.
  6. If the scan tool does not communicate with the VCM  :
    • check the VCM  connection to the vehicle.
    • check the scan tool connection to the VCM  .
    • refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
    NOTE: The VCM  LED prove out confirms power and ground from the DLC  are provided to the VCM  .
  7. If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.
    • refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
  8. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
    • If the network test passes, retrieve and record CMDTCs  .
  9. Clear the continuous DTCs and carry out the self-test diagnostics for the Driver Seat Module (DSM), Driver Door Module (DDM), DCSM  , FCIM  and HVAC module.
  10. If the DTCs retrieved are related to the concern, go to DRIVER SEAT MODULE (DSM) DTC TABLE , DUAL CLIMATE CONTROLLED SEAT MODULE (DCSM) DTC TABLE , HVAC MODULE DTC TABLE  or DRIVER DOOR MODULE (DDM) DTC TABLE . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
  11. If no DTCs related to the concern are retrieved, GO to SYMPTOM TABLE .