Preliminary Inspection

WARNING: This page is about a different car, the 2010 Mercury Milan and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customer concern.
Verify the concern by operating the vehicle.
Check the fluid levels and condition.
Check for non-factory add-on items.
Check selector lever linkage for correct adjustment.
Check TSB messages regarding the concern.