Determine Customer Concern

WARNING: This page is about a different car, the 2008 Ford RV Cutaway, 2008 Ford Econoline, 2008 Ford E450 Super Duty, and 2008 Ford Cutaway. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Some transmission conditions can cause engine concerns. An electronic pressure control short circuit can cause engine misfiring. The torque converter clutch (TCC) not disengaging will stall the engine.

Determine customer concerns relative to vehicle use and dependent driving conditions, paying attention to the following items:

Hot or cold vehicle operating temperature
Hot or cold ambient temperatures
Type of terrain
Vehicle loaded/unloaded
City/highway driving
Upshift
Downshift
Coasting
Engagement
Noise/vibration - check for dependencies, either RPM dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent or temperature dependent
Vehicles equipped with power take-off (PTO), the PTO must be turned off. For a description of PTO operation, refer to Transmission Electronic Control System .