Diagnosing Customer Concerns With Continuous Memory DTCs
WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
If an air bag warning indicator ON is reported by the customer but is not present when the vehicle comes in for service, follow the Diagnostic Instruction procedures in this article to identify the intermittent DTC.
Once the DTC is known, read the Normal Operation section of the pinpoint test for the DTC involved.
- Follow the depowering procedure as directed in this article.
- Determine the location of components involved in creating the DTC.
- Carry out a thorough visual inspection of:
- components.
- connectors.
- splices and wiring harnesses.
- insulation on conductors.
Refer to the Possible Causes section of the pinpoint test for the DTC involved, which lists the common concerns that relate to the DTC. Concerns are listed according to priority.