Symptom Chart

WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart

Condition	Possible Sources	Action
All power windows are inoperative	Circuit breaker Circuitry Accessory delay relay LH front window control switch Smart junction box (SJB)	Go to Pinpoint Test A .
A single power window is inoperative - LH front window	Circuitry LH front window motor LH front window control switch	Go to Pinpoint Test B .
A single power window is inoperative - RH front window	Circuitry RH front window motor RH front window control switch LH front window control switch	Go to Pinpoint Test C .
A single power window is inoperative - LH rear window	Circuitry LH rear window motor LH rear window control switch LH front window control switch	Go to Pinpoint Test D .
A single power window is inoperative - RH rear window	Circuitry RH rear window motor RH rear window control switch LH front window control switch	Go to Pinpoint Test E .
The one-touch down feature is inoperative	LH front window control switch	INSTALL a new LH front window control switch. REFER to Window Control Switch .
The defrost system is inoperative	Fuse Circuitry Rear window defrost relay Rear window defrost grid HVAC module	Go to Pinpoint Test F .
The defrost system will not shut off automatically	Circuitry Rear window defrost relay HVAC module	Go to Pinpoint Test G .
The delayed accessory does not turn off	Circuitry Accessory delay relay SJB	Go to Pinpoint Test H .
The delayed accessory is inoperative/does not operate correctly	Fuse Circuitry Accessory delay relay SJB	Go to Pinpoint Test I .