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Home >> Ford >> 2000 >> Contour SE, 2.5 L, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 2035 (Handles, Locks, Latches And Entry Systems) >> Diagnostic Tests >> Locks, Latches and Entry Systems >> Symptom Chart

Symptom Chart

WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart

Condition Possible Sources Action
  • No communication with the smart junction box (SJB)
  • Circuitry
  • SJB
  • The passenger door does not lock/unlock with the driver door lock cylinder
  • Circuitry
  • Driver door lock cylinder switch (part of the driver door latch)
  • SJB
  • REFER to ANTI-THEFT - PERIMETER article to continue diagnosis of the perimeter alarm system (the alarm does not arm/disarm from the driver door unlock cylinder).
  • All door locks are inoperative from one switch
  • Circuitry
  • Door lock control switch
  • All door locks are inoperative
  • Circuitry
  • Door lock control switch
  • SJB
  • A single/more than one door lock is inoperative
  • Circuitry
  • Door latch
  • Liftgate latch actuator
  • SJB (LH front door lock only)
  • The doors do not lock/unlock using the remote keyless entry (RKE) transmitter
  • RKE transmitter battery
  • RKE transmitter
  • RKE transmitter programming
  • Aftermarket systems
  • SJB
  • The remote keyless entry (RKE) transmitter is out of synchronization
  • RKE transmitter button pressed a substantial amount of times while outside the range of the vehicle
  • RKE transmitter
  • The remote keyless entry (RKE) transmitter has poor range performance
  • Aftermarket systems
  • High power devices
  • TV/radio transmission towers
  • RKE transmitter
  • SJB
  • The power door unlock inhibit feature is inoperative
  • Feature not enabled
  • ENABLE the power door unlock inhibit feature. REFER to the Owner's Literature.
 
  • SJB
  • Panic feature is inoperative/does not operate correctly
  • RKE transmitter
  • SJB
  • The smart unlock does not operate correctly
  • SJB
  • The door locks operate only one way
  • Door lock control switch
  • SJB
  • CHECK the operation of both door lock switches.
    • If the door locks operate only one way from both door lock switches, INSTALL a new SJB. REFER to MULTIFUNCTION ELECTRONIC MODULES article. TEST the system for normal operation.
    • If the door locks operate only one way from a single switch, INSTALL a new door lock control switch. REFER to Door Lock Control Switch . TEST the system for normal operation.
  • The doors do not lock/unlock using the keyless entry keypad
  • Circuitry
  • Keyless entry keypad
  • SJB
  • The keyless entry keypad illumination is inoperative
  • Circuitry
  • Keyless entry keypad
  • SJB
  • The autolock does not operate correctly
  • Interior lighting system
  • SJB
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