Determine Customer Concerns

WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: If noise/vibration, check for dependencies: RPM, vehicle speed, shift, gear, range or temperature.

NOTE: Some transaxle conditions may cause engine concerns. The torque converter clutch not disengaging will stall the engine.

Hot or cold vehicle operating temperature
Hot or cold ambient temperature
Type of terrain
Vehicle loaded/unloaded
City/highway driving
Upshift
Downshift
Coasting
Engagement
Noise/vibration - check for dependencies, either RPM dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent or temperature dependent