Diagnostic Flow Chart

WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

Special Tools

Illustration	Tool Name	Tool Number
	Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool

Prior to carrying out the flow test, the following items should be checked:

Know and understand the customer concerns.
Check the fluid level and condition.
Verify the concern by operating the vehicle.
Check the non-factory installed items and verify correct installation.
Check the selector lever linkage adjustments.
Check TSBs for vehicle concerns.
Carry out quick test both KOER and KOEO.
Record all codes.
Verify that the vehicle PCM is at the latest calibration release level.

DIAGNOSTIC FLOW CHART

Test	Result	Action
1) Did you record any DTCs?	Yes	REPAIR all hard DTCs. FOLLOW the pinpoint tests. For non-transmission related DTCs, refer to the Introduction - Gasoline Engines article first, then this Workshop Manual for transmission related DTCs.
	No	REFER to Diagnosis By Symptom in this article, then Go to Step 5.
2) Are any continuous test memory codes present?	Yes	CLEAR codes and CARRY OUT drive cycle test.
	No	Go to Step 4.
3) Did the continuous test memory codes reappear?	Yes	REPAIR all continuous test memory codes. Follow the pinpoint tests. For non-transmission related DTCs, refer to the Introduction - Gasoline Engines article first, then this Workshop Manual for transmission related DTCs, then Go to Step 4.
	No	Go to Step 4.
4) Is the concern repaired?	Yes	CARRY OUT the final quick test to verify that no DTCs are present. CLEAR memory codes. RETURN vehicle to customer.
	No	REFER to Diagnosis By Symptom .
5) Are there any electrical concerns?	Yes	INSTALL the scan tool and CARRY OUT output state control test, then Go to Step 6.
	No	REFER to the hydraulic and mechanical routine to diagnose and repair the concern, then Go to Step 7.
6) Was the transaxle concern corrected when the scan tool was installed?	Yes	Refer to the Introduction - Gasoline Engines article, intermittent fault diagnosis section, and use the scan tool to diagnose cause of concern in the processor, vehicle harness or external inputs (sensors or switches).
	No	REFER to the hydraulic and mechanical routine to diagnose the concern, then Go to Step 7.
7) Is the concern repaired?	Yes	CARRY OUT the final quick test to verify that no DTCs are present. CLEAR memory codes. RETURN the vehicle to the customer.
	No	Concern should have been repaired. GO back through the Diagnostic Flow Chart and review other components that may have contributed to the concern. CHECK and diagnose those components. Get assistance from other sources.