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Symptom Chart

WARNING: This page is about a different car, the 2007 Ford Pickup, 2007 Ford F550 Super Duty, 2007 Ford F450 Super Duty, and 2007 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart

Condition Possible Sources Action
  • The message center is not operating correctly
  • Message center switch
  • Instrument cluster
  • The compass is inoperative
  • Fuse
  • Circuitry
  • Compass sensor module
  • The compass is inaccurate
  • Zone setting
  • Compass calibration
  • Vehicle magnetized
  • Compass sensor module
  • The message center switch does not operate correctly
  • Circuitry
  • Message center switch
  • Instrument cluster
  • Not all segments of display illuminate
  • Instrument cluster
  • INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The distance to empty (DTE)/average fuel economy is inoperative/incorrect
  • Instrument cluster
  • CHECK the operation of the fuel gauge.
    • If the fuel gauge or speedometer does not operate correctly, REFER to INSTRUMENT CLUSTER article to continue diagnosis of the fuel gauge or the speedometer.
    • If the fuel gauge and speedometer operate correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The message center display is blank
  • Instrument cluster
  • INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The check fuel cap warning is inoperative
  • Instrument cluster
  • CHECK for powertrain control module (PCM) diagnostic trouble codes (DTCs).
    • If PCM DTCs are present, REFER to the Content Not Found article to continue diagnosis of the DTCs.
    • If no PCM DTCs are present, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The CHECK GAUGES warning is inoperative
  • Gauges
  • Instrument cluster
  • VERIFY the fuel gauge, the voltmeter, and the oil pressure gauge for correct operation.
    • If the gauges do not operate correctly, REFER to INSTRUMENT CLUSTER article to continue diagnosis of the gauges.
    • If the gauges operate correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The low fuel warning is inoperative
  • Fuel gauge
  • Instrument cluster
  • VERIFY the fuel gauge for correct operation.
    • If the fuel gauge does not operate correctly, REFER to INSTRUMENT CLUSTER article to continue diagnosis of the fuel gauge.
    • If the fuel gauge operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The door ajar warning is inoperative
  • Instrument cluster
  • CHECK the interior lamps for correct operation.
    • If the interior lamps do not operate correctly, REFER to INTERIOR LIGHTING article.
    • If the interior lamps operate correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
  • The CHECK TRAILER, TRAILER FAULT, TBC FAULT or TRAILER DISCONNECTED warning is inoperative/always on
  • Instrument cluster configuration
  • Trailer brake control system
  • OBSERVE the trailer brake warning and confirm customer concern.
    • If the trailer brake warning is inoperative, VERIFY the vehicle is equipped with the trailer brake control system and that the instrument cluster is correctly configured for trailer brakes. REFER to MODULE CONFIGURATION article.
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