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Inspection and Verification

WARNING: This page is about a different car, the 2006 Mercury Milan, 2006 Lincoln Zephyr, and 2006 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Engine coolant level
    • Accessory drive belt
    • Engine oil level
    • Brake fluid level
    • Smart junction box (SJB) fuse 28 (10A)
    • Instrument cluster
    • Message center switches
    • Circuitry
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
    • check that the program card is correctly installed.
    • check the connections to the vehicle.
    • check the ignition switch position.
  5. If the diagnostic tool still does not communicate with the vehicle, refer to the .
  6. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
    • CAN circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
    • No response/not equipped for the instrument cluster, refer to INSTRUMENT CLUSTER .
    • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the instrument cluster.
  7. If the DTCs retrieved are related to the concern, refer to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX .
  8. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
    INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX

    DTC Description Source Action
    B1209 EIC Switch 2 Assembly Circuit Failure Instrument cluster GO to PINPOINT TEST B .
    U2013 Compass Module - No Response Instrument cluster GO to PINPOINT TEST C .
    All Other DTCs - Instrument cluster REFER to INSTRUMENT CLUSTER .
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