6: Check TSBs
WARNING: This page is about a different car, the 2006 Mercury Milan, 2006 Lincoln Zephyr, and 2006 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
After verifying the customer concern, check for TSBs for related concerns. If information relating to a diagnosis/repair is found, carry out the procedure(s) specified in that information.
If no information is available from these sources, carry out the vehicle preliminary inspection to eliminate any obvious faults.