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Inspection and Verification

WARNING: This page is about a different car, the 2006 Mercury Mariner and 2006 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect the following for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Engine oil level
    • Door adjustment
    • Engine coolant level
    • Fuel tank
    • Fuel evaporative system
    • Tire size
    • Message center switches
    • Tire pressure
    • Smart junction box (SJB) fuse 22 (10A)
    • Miniature bulb(s)
    • Circuitry
    • Instrument cluster
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is not visually evident, connect the diagnostic tool to the data link connector and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
    • check that the program card is correctly installed.
    • check the connections to the vehicle.
    • check the ignition switch position.
  5. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
  6. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
    • CAN or ISO circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
    • No response/not equipped for the instrument cluster, refer to INSTRUMENT CLUSTER .
    • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the instrument cluster.
  7. If the DTCs retrieved are related to the concern, go to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX .
  8. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX

DTC Description Source Action
B1208 EIC Switch Number 1 Assembly Circuit Short to Ground INFO Switch Instrument Cluster INSPECT the INFO switch for signs of failure or sticking. REPAIR the source and OBSERVE the message center function. If the message center function is OK, the system is operating correctly at this time. If the message center function is inoperative, GO to PINPOINT TEST C .
B1212 EIC Switch Number 2 Assembly Circuit Short to Ground SET Switch Instrument Cluster INSPECT the SET switch for signs of failure or sticking. REPAIR the source and OBSERVE the message center function. If the message center function is OK, the system is operating correctly at this time. If the message center function is inoperative, GO to PINPOINT TEST C .
B2097 Compass Module Failure Instrument Cluster GO to PINPOINT TEST D .
U2013 Compass Module Is Not Responding Instrument Cluster GO to PINPOINT TEST D .
All Other DTCs - Instrument Cluster Refer to MULTIFUNCTION ELECTRONIC MODULES .
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