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Pinpoint Test C: THE TILT AND TELESCOPE ADJUSTMENT ARE INOPERATIVE

WARNING: This page is about a different car, the 2005 Lincoln LS. However, it is still accessible from the selected car via links, so may be relevant.
  1. C1 CHECK CONTINUOUS DTCS 
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster Continuous DTCs.
    • Are DTCs B2328 or B2332 present? 
  2. C2 CHECK THE INSTRUMENT CLUSTER PIDS 
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster Tilt PID and Telescope PID.
    • Actuate the tilt/telescope switch to the tilt up, tilt down, telescope in, telescope out and neutral positions.
    • Do the PIDS correspond correctly with all the switch positions? 
    • Yes  : If DTC B2351 was previously retrieved, CLEAR the DTCs. REPEAT the self-test. If DTC B2351 is retrieved again, GO to  C13.

      If no DTCs were previously retrieved, GO to  C7.

    • No  : GO to  C3.
  3. C3 CHECK THE TILT/TELESCOPE SWITCH FOR CORRECT OPERATION 
    • Key in OFF position.
    • Disconnect: Tilt/Telescope Switch C2250.
    • Carry out the tilt/telescope switch component test. Refer to COMPONENT TESTING for component testing.
    • Is the tilt/telescope switch OK? 
    • Yes  : GO to  C4.
    • No  : INSTALL a new tilt/telescope switch. REFER to STEERING COLUMN SWITCHES . REPEAT the self-test. CLEAR the DTCs.
  4. C4 CHECK CIRCUITS 8-AL10 (WH) AND 9-AL10 (BN) FOR A SHORT TO VOLTAGE 
    • Disconnect: Instrument Cluster C220c.
    • Key in ON position.
    • Measure the voltage between the tilt/telescope switch C2250-1, circuit 9-AL10 (BN), harness side and ground; and between the tilt/telescope switch C2250-2, circuit 8-AL10 (WH), harness side and ground.
      Fig 1: Measuring Voltage Between Tilt/Telescope Switch C2250-1, Circuit 9-AL10, Harness Side And Ground; And Between C2250-2, Circuit 8-AL10, Harness Side And Ground
      G03995659Courtesy of FORD MOTOR CO.
    • Is any voltage present? 
    • Yes  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
    • No  : GO to  C5.
  5. C5 CHECK CIRCUITS 8-AL10 (WH) AND 9-AL10 (BN) FOR A SHORT TO GROUND 
    • Key in OFF position.
    • Measure the resistance between the tilt/telescope switch C2250-1, circuit 9-AL10 (BN), harness side and ground; and between the tilt/telescope switch C2250-2, circuit 8-AL10 (WH), harness side and ground.
      Fig 2: Measuring Resistance Between Tilt/Telescope Switch C2250-1, Circuit 9-AL10, And Ground; And Between Tilt/Telescope Switch C2250-2, Circuit 8-AL10, And Ground
      G03995660Courtesy of FORD MOTOR CO.
    • Are the resistances greater than 10,000 ohms? 
    • Yes  : GO to  C6.
    • No  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  6. C6 CHECK CIRCUITS 8-AL10 (WH) AND 9-AL10 (BN) FOR AN OPEN 
    • Measure the resistance between the tilt/telescope switch C2250-1, circuit 9-AL10 (BN), harness side and the instrument cluster C220C-3 circuit 9-AL10 (BN), harness side; and between the tilt/telescope switch C2250-2, circuit 8-AL10 (WH), harness side and instrument cluster C220c-15 circuit 8-AL10 (WH), harness side.
      Fig 3: Measuring Resistance Between Tilt/Telescope Switch Circuits, Harness Side And The Instrument Cluster Circuits, Harness Side
      G03995661Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms? 
    • Yes  : GO to  C7.
    • No  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  7. C7 CHECK CIRCUIT 9-AL17 (BN/WH) FOR A SHORT TO VOLTAGE 
    • Key in ON position.
    • Measure the voltage between the instrument cluster C220c-9, circuit 9-AL17 (BN/WH), harness side and ground.
      Fig 4: Measuring Voltage Between Instrument Cluster C220C-9, Circuit 9-AL17 (BN/WH), Harness Side And Ground
      G03995662Courtesy of FORD MOTOR CO.
    • Is any voltage present? 
    • Yes  : GO to  C8
    • No  : GO to  C9
  8. C8 CHECK CIRCUIT 7-AL17 (YE/VT) FOR A SHORT TO VOLTAGE 
    • Key in OFF position.
    • Disconnect: Steering Column Position Sensor C222.
    • Key in ON position.
    • Measure the voltage between the instrument cluster C220c-19, circuit 7-AL17 (YE/VT), harness side and ground.
      Fig 5: Measuring Voltage Between Instrument Cluster C220C-19, Circuit 7-AL17 (YE/VT), Harness Side And Ground
      G03995663Courtesy of FORD MOTOR CO.
    • Is any voltage present? 
    • Yes  : REPAIR circuit 7-AL17 (YE/VT). CLEAR the DTCs. REPEAT the self-test.
    • No  : REPAIR circuit 9-AL17 (BN/WH). CLEAR the DTCs. REPEAT the self-test.
  9. C9 CHECK CIRCUIT 9-AL17 (BN/WH) FOR A SHORT TO GROUND OR AN OPEN 
    • Key in OFF position.
    • Disconnect: Steering Column Position Sensor C222.
    • Measure the resistance between the instrument cluster C220c-9, circuit 9-AL17 (BN/WH), harness side and the steering column position sensor C222-4, circuit 9-AL17 (BN/WH), harness side; and between the instrument cluster C220c-9, circuit 9-AL17 (BN/WH), harness side and ground.
      Fig 6: Measuring Resistance Between The Instrument Cluster Circuits, Harness Side, Steering Column Position Sensor Circuit, Harness Side, And Ground
      G03995664Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms between the instrument cluster and the steering column position sensor and greater than 10,000 ohms between the instrument cluster and ground? 
    • Yes  : GO to  C10.
    • No  : REPAIR the circuit. CLEAR the DTCs. REPEAT the self-test.
  10. C10 CHECK FOR MOTOR MOTION SENSED 
    • Connect: Instrument Cluster C220c.
    • Connect: Steering Column Position Sensor C222.
    • Key in ON position.
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster Steering Column Control Active Command.
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster Telescope Position PID and Tilt Position PID.
      • NOTE: This active command will only power the motors for one second.
    • Trigger tilt UP, tilt DOWN, telescope IN and telescope OUT on, one at a time while monitoring the telescope position PID and the tilt position PID.
    • Do the telescope position and tilt position PIDs read SENSED when the corresponding motors are triggered on? 
    • Yes  : INSPECT the steering column position sensor and the instrument cluster connectors for loose or intermittent connections. CLEAR the DTCs. REPEAT the self-test.
    • No  : GO to  C11.
  11. C11 ISOLATE THE STEERING COLUMN POSITION SENSOR 
    • Connect: Instrument Cluster C220c.
    • Key in ON position.
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster Steering Column Control Active Command.
    • Enter the following diagnostic mode on the diagnostic tool: Trigger Telescope IN On.
    • Measure the voltage between the steering column position sensor C222-2, circuit 7-AL17 (YE/VT), harness side and ground during the active command.
      Fig 7: Measuring Voltage Between Steering Column Position Sensor C222-2, Circuit 7-AL17 (YE/VT), Harness Side And Ground
      G03995665Courtesy of FORD MOTOR CO.
    • Is the voltage greater than 10 volts? 
    • Yes  : INSTALL a new steering column position sensor. CLEAR the DTCs. REPEAT the self-test.
    • No  : GO to  C12.
  12. C12 CHECK CIRCUIT 7-AL17 (YE/VT) FOR A SHORT TO GROUND OR AN OPEN 
    • Key in OFF position.
    • Disconnect: Instrument Cluster C220c.
    • Measure the resistance between the instrument cluster C220c-19, circuit 7-AL17 (YE/VT), harness side and the steering column position sensor C222-2, circuit 7-AL17 (YE/VT), harness side; and between the instrument cluster C220c-19, circuit 7-AL17 (YE/VT), harness side and ground.
      Fig 8: Measuring Resistance Between Instrument Cluster Circuits, Harness Side, The Steering Column Position Sensor Circuit, Harness Side, And Ground
      G03995666Courtesy of FORD MOTOR CO.
    • Is the resistance greater than 10,000 ohms between the instrument cluster and ground and less than 5 ohms between the instrument cluster and the steering column position sensor? 
    • Yes  : GO to  C13.
    • No  : REPAIR the circuit. CLEAR the DTCs. REPEAT the self-test.
  13. C13 CHECK FOR CORRECT INSTRUMENT CLUSTER OPERATION 
    • Disconnect all the instrument cluster connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the instrument cluster connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes  : INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER . CLEAR the DTCs. REPEAT the self-test.
    • No  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.
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