Determine Customer Concern
WARNING: This page is about a different car, the 2005 Mercury Montego, 2005 Ford Freestyle, and 2005 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
Some transaxle conditions may cause engine concerns. An electronic pressure control short circuit can cause engine misfiring. If the torque converter clutch does not disengage, the engine will stall.
Determine customer concerns relative to vehicle use and dependent driving conditions, paying attention to the following items:
- Hot or cold vehicle operating temperature
- Hot or cold ambient temperatures
- Type of terrain
- Vehicle loaded/unloaded
- City/highway driving
- Coasting
- Engagement
- Noise/vibration - check for dependencies, either rpm dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent or temperature dependent
- Check the CVT transmission fluid level. Refer to TRANSMISSION FLUID LEVEL CHECK AND SETTING .