Preliminary Inspection

WARNING: This page is about a different car, the 2005 Mercury Montego, 2005 Ford Freestyle, and 2005 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customers concern.
Verify the concern by operating the vehicle.
Check the fluid levels and condition.
Check for non-factory add-on items.
Check shift linkages for correct adjustment.
Check TSB messages regarding the concern.