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Diagnosis by Symptom Chart Directions

WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: The PCM has an adaptive learn strategy to electronically control the transaxle. The adaptive learn strategy will automatically adjust the shift feel to the driver demands. The first few hundred miles of operation the transaxle may have abrupt shifts, this is a normal operation and will correct itself. If the battery has been disconnected for longer than 20 minutes the shift tables will reset and need to be relearned. Upshifting is controlled by the PCM. The PCM receives inputs from various engine and vehicle sensors along with driver demands to control shift scheduling, shift feel and torque converter clutch operation.
  1. Use the index and select the symptom/concern that best describes the condition.
  2. Turn to the routine indicated in the index.
  3. Always begin diagnosis of a symptom by using the following:
    • Preliminary inspections
    • Verification of condition
    • Fluid level check
    • Other test procedures as directed
  4. Begin with the electrical routine if indicated. Follow the reference or action required statements. Always carry out the On-Board Diagnostic Tests as required. Never skip steps. Repair as required. If the concern is still present after electrical diagnosis, proceed to the hydraulic/mechanical routine listed.
  5. NOTE: Not all concerns and conditions with electrical components will set a DTC. Be aware that components listed can still be the cause. Verify correct function of those components prior to proceeding to the hydraulic/mechanical routine listed.
  6. The hydraulic/mechanical routines list possible hydraulic or mechanical components that could cause the concern. These components are listed in the removal sequence and by "most likely." All components listed must be inspected to verify correct servicing is carried out.
DIAGNOSIS BY SYMPTOM INDEX

Title Routines
Electricala Hydraulic/Mechanical
Engagement Concerns 
No Forward Only 201 301
No Reverse Only 202 302
Harsh Reverse or Forward 203 303
Delayed/Soft Reverse or Forward 205 305
No Forward and No Reverse 207 307
Shift Concerns 
Some or All Shifts Missing 210 310
Shift Timing - Early/Late 211 311
Timing - Erratic/Hunting 212 312
Feel - Soft/Slipping 213 313
Feel - Harsh 214 314
No 1st Gear, Engages in Higher Gear ("D" Position) 215 315
No Manual 1st Gear (First in "D", OK) 216 316
No 1-2 Shift (Automatic) 220 320
No 2-3 Shift (Automatic) 221 321
No 3-4 Shift (Automatic) 222 322
Soft/Slip 1-2 Shift Only (Automatic) 226 326
Soft/Slip 2-3 Shift Only (Automatic) 227 327
Soft/Slip 3-4 Shift Only (Automatic) 228 328
Soft/Slip 4-3 Shift Only (Automatic) 229 329
Soft/Slip 3-2 Shift Only (Automatic) 230 330
Soft/Slip 2-1 Shift Only (Automatic) 231 331
Harsh 1-2 Shift Only (Automatic) 232 332
Harsh 2-3 Shift Only (Automatic) 233 333
Harsh 3-4 Shift Only (Automatic) 234 334
Harsh 4-3 Shift Only (Automatic) 235 335
Harsh 3-2 Shift Only (Automatic) 236 336
Harsh 2-1 Shift Only (Automatic) 237 337
Torque Converter Clutch Operation Concerns 
No Apply 240 340
Always Applied/May Stall Engine 241 341
Cycling Shudder Chatter 242 342
Other Shift Concerns 
Shift Lever Effort High 251 351
External Leaks 252 352
Vehicle Driveability Concerns 253 353
Noise/Vibration - Forward/Reverse 254 354
Engine will Not Crank 255 355
No PARK Range 256 356
Transaxle Overheating 257 357
No Engine Braking in Manual 1st Position 258 358
No Engine Braking in Drive (TC switch ON) or Manual 2nd Position 259 359
Vehicle Movement with Range Selector Lever in the N Position 262 362

a Carry out electrical routines first.