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Pinpoint Test J: The Liftgate Window Glass Does Not Release Using The Remote Keyless Entry Transmitter

WARNING: This page is about a different car, the 2005 Mercury Mountaineer and 2005 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
  1. J1 VERIFY CORRECT OPERATION OF THE LIFTGATE WINDOW GLASS RELEASE FUNCTION 
    • Operate the liftgate window glass release using the liftgate window glass release switch.
    • Does the liftgate window glass release correctly? 
    • Yes  : GO to J2.
    • No  : To diagnose the inoperative liftgate window glass release, GO to PINPOINT TEST I .
  2. J2 CHECK THE REMOTE KEYLESS ENTRY (RKE) TRANSMITTER INPUT TO THE VEHICLE SECURITY MODULE 
    • Enter the following diagnostic mode on the diagnostic tool: Vehicle Security Module PID.
    • Monitor the Vehicle Security Module REMOTE TRANSMITTER LIFTGATE WINDOW GLASS RELEASE PIDs while pressing the RKE transmitter liftgate window glass release button.
    • Do the PID values agree with the button presses? 
    • Yes  : GO to  J5.
    • No  : GO to J3.
  3. J3 CHECK THE RKE TRANSMITTER BATTERY 
    • Using a thin coin, open the RKE transmitter.
    • Do not clean off any grease from the battery terminal on the back of the circuit board.
    • Verify the correct battery is being used (CR2032).
    • Remove the RKE transmitter battery and measure the voltage.
    • Is the voltage greater than 2.5 volts? 
    • Yes  : GO to J4.
    • No  : INSTALL a new RKE transmitter battery. CLEAR the DTCs. REPEAT the self-test.
  4. J4 CHECK THE TRANSMITTER IDENTIFICATION CODE (TIC)/DATA FOR A TIC MATCH 
    • Enter the following diagnostic mode on the diagnostic tool: Vehicle Security Module PID.
    • Monitor the Vehicle Security Module LAST TIC RECEIVED PID while pressing and releasing the RKE transmitter lock and unlock buttons.
    • Does TIC under LAST TIC RECEIVED match TIC 1, TIC 2, TIC 3, or TIC 4? 
    • Yes  : GO to J5.
    • No  : PROGRAM all the RKE transmitters. REFER to REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING . CLEAR the DTCs. REPEAT the self-test. If the RKE transmitter is still not working, replace the RKE transmitter. CLEAR the DTCs. REPEAT the self-test.
  5. J5 CHECK FOR CORRECT VEHICLE SECURITY MODULE OPERATION 
    • Disconnect all the vehicle security module connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the vehicle security module connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes  : INSTALL a new vehicle security module. REFER to MULTIFUNCTION ELECTRONIC MODULES . PROGRAM all the RKE transmitters. REFER to REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING . INFORM the customer that any transmitters not present will need to be programmed. CLEAR the DTCs. REPEAT the self-test.
    • No  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.
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